ITIL Certification St. Louis

Overview

New Horizons St. Louis has the ITIL courses and training to help you earn your ITIL certifications.

ITIL is a method of IT service management that provides a thorough set of IT best practices drawn from years of experience in both the public and private sector.

Learn More

• Contact Us
• Call 314.429.3311
• Email Us

You may also be interested in

• ITIL Courses
• New Horizons Learning Methods
• ITIL Official Website

Key Courses

Start your ITIL Certification process with the ITIL Foundations course.
 

Outline	ITIL Service Management Essentials
Outline	ITIL v3 Foundation Bridge
Outline	ITIL v3 Foundations
Outline	ITIL v3 Intermediate - Continual Service Improvement (CSI)
Outline	ITIL v3 Intermediate - Planning, Protection and Optimization (PPO)
Outline	ITIL v3 Intermediate - Release Control and Validation (RCV)
Outline	ITIL v3 Intermediate - Service Design
Outline	ITIL v3 Intermediate - Service Operation
Outline	ITIL v3 Intermediate - Service Strategy
Outline	ITIL v3 Intermediate - Service Transition

Who's It For?

ITIL Certification training from New Horizons St. Louis is ideal for anyone pursing ITIL certification and is interested in implementing ITIL best practices in their IT environment. With ITIL certification training at New Horizons, the student will learn:

• How to effectively reduce an organization's IT costs
• How to improve IT services through proven ITIL best practice processes
• How to improve overall customer satisfaction
• Methods for establishing and implementing ITIL standards
• How to improve overall IT productivity

Certification and Exams

ITIL Certification is broken down into four levels. This modular approach allows the student to build a foundation and then specialize in advanced concepts.

• ITIL V3 Foundation in IT Service Management

  Establish a foundational level of knowledge of ITIL concepts. Anyone interested in ITIL principles should start with the ITIL Foundation course and certification. ITIL Foundations is a prerequisite for all other ITIL certifications.

• ITIL Intermediate Level

  Advance your ITIL knowledge with intermediate level ITIL certification. Intermediate Level certification consists of multiple modules and paths that the candidate may select.

  • Specialize in ITIL Lifecycle Stream - consists of 5 certifications
  • Specialize in the ITIL Capability Stream - consists of 4 certifications
  • Complete the Intermediate level with ITIL Managing Across the Lifecycle Certification
• ITIL V3 Expert Certificate

  Demonstrate expert level knowledge. Requires multiple certification exams and credits.

• ITIL V3 Master Qualification

  The ultimate ITIL Certification.