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MCTS Dynamics CRM Training and Certification
Overview
Earning a Microsoft Certified Technology Specialist certification helps demonstrate your proficiency in one module of
a Microsoft Dynamics product.
Candidates are required to pass one certification exam to become a Technology Specialist. Learn more about
Technology Specialist certifications
for each of the following technologies by clicking the appropriate link.
Microsoft Dynamics CRM Technology Specialist certifications
- Microsoft Dynamics CRM 2011 Applications
- Microsoft Dynamics CRM 2011 Installation and Deployment
- Microsoft Dynamics CRM 2011 Customisation and Configuring
Key Courses
Depending on your experience level, less or more coursework may be required.
| Outline |
80290A Marketing Automation in Microsoft Dynamics CRM 2011 |
| Outline |
80291A Sales Management in Microsoft Dynamics CRM 2011 |
| Outline |
80292A Service Management in Microsoft Dynamics CRM 2011 |
| Outline |
80293A Service Scheduling in Microsoft Dynamics CRM 2011 |
| Outline |
80294A: Microsoft Dynamics CRM 2011 Customization and Configuration |
| Outline |
80296A: Microsoft Dynamics CRM 2011 Installation and Deployment |
| MCTS: Microsoft Dynamics CRM 2011 Applications |
MB2:-868 Microsoft Dynamics CRM 2011 Applications |
| MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment |
MB2:-867 Microsoft Dynamics CRM 2011 Installation and Deployment |
| MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration |
MB2:-866 Microsoft Dynamics CRM 2011 Customization and Configuration |
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