Business Skills Courses
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Become a more effective leader and give your career a boost by mastering management and leadership skills with New Horizons Business Skills training. Increase your professional development by learning to motivate teams, negotiate with vendors, resolve conflicts, and communicate more effectively with our extensive range of courses featuring real-world scenarios.
Update your business skills at New Horizons and excel as a leader, manager or supervisor. Learn how to stay ahead in this fast-paced business world and develop the skills you need to effectively motivate, empower, and lead people.
No matter what type of organization you're in – a large corporation, a small company, government or non-profit – effective communication, time management and customer service skills are essential for success.
• Advanced Communication Skills • Advanced Interpersonal Communication • Appraising Performance • Budgeting • Business Accounting • Business Ethics • Business Etiquette • Business Finance • Business Problem Solving • Business Writing • Call Center • Call Center Management • Career Development • Change Management • Change Management for Employees • Change Management for Managers • Coaching • Coaching Essentials • Communicating Across Cultures • Conducting Meetings • Correcting Performance Problems • Creating and Maintaining Life Balance • Creativity and Innovation • Cross-Cultural Business Communication • Customer Relationship Management • Customer Service - Listening, Responding, and Resolving • Customer Service Via Phone and Email • Developing and Presenting Successful Training for Non-training Professionals • Developing Yourself as a Leader • Diversity • Effective Business Writing • Effective Facilitation Skills • Effective Management • Effective Presentations • Effective Time Management • Email Etiquette • Emotional Intelligence for Managers • Employee Performance • Excellence in Service - Advanced • Excellence in Service - Basic • Excellence in Technical Customer Service • Finance Essentials • Financial Essentials • Financial Management: Advanced • Financial Management: Basic • Frontline Leadership • Fundamentals of Communication • Fundamentals of Customer Service • Fundamentals of Selling • Getting The Results Without The Authority • Grammar Essentials • Grammar Skills • Help Desk Concepts • Hiring Outstanding Teams • Interviewing Skills • Interviewing Skills for Management • Introduction to Effective Presentations • Managerial Leadership • Managing Business Risk • Managing Conflict • Managing Information Effectively • Managing Innovation and Creativity • Managing Organizational Goals • Managing Performance • Managing Project Teams • Mentoring • Motivating Your Employees • Motivation - Identifying, Planning, and Implementing • Moving from Technical Professional to Manager • Negotiating • Negotiating Skills • Organizational Behavior • Organizational Communication • Organizational Learning • Organizational Skills • Performance Management • Practical Leadership • Presentations - Preparing, Developing, and Delivering • Problem Solving Skills • Professional Selling Over the Phone • Project Management Skills for Non-Project Managers • Project Teams • Quality Management • Sales - Prospecting, Qualifying, and Completing • Sales Management • Sales Skills - Basic • Sexual Harassment Awareness for Employees • Sexual Harassment Awareness for Supervisors • Sexual Harassment Prevention • Strategic Decision Making • Strategic Planning Skills • Team Participation • Time Management • Using Data To Communicate • Virtual Teams • What Good Managers Do - The First 200 Days • Writing for a Global Audience
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