Help Desk Certification
Help Desks are changing due to technological evolution, the need for more stringent business practices, different customer requirements, and the growth of distributed work teams. As a result, impeccable Help Desk Management and a business-centric help desk are necessary to meet the greater needs of the entire organization.
New Horizons offers training that maps to Help Desk certification that will help you become a proficient IT Support Professional:
- Microsoft Certified Desktop Support Technician (MCDST)
- MCTS: Business Desktop Deployment
- CompTIA A+
- CompTIA Network+
- CompTIA Security+