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Information Technology Infrastructure Library (ITIL) Courses Dubai
ITIL Courses and training from New Horizons Dubai will help your organization take advantage of ITIL principles.
Information Technology Infrastructure Library (ITIL) is a series of books and concepts which help guide an organization in IT best practices in order to provide quality IT services.
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Course Topics
New Horizons ITIL courses will cover ITIL v3 concepts, including:
- How to reduce IT costs
- How to improve IT services through proven best practice processes
- Improving overall customer satisfaction
- Implementing ITIL standards
- How to improve IT productivity
Key Courses
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ITIL Service Management Essentials |
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ITIL v3 Foundation Bridge |
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ITIL v3 Foundations |
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ITIL v3 Intermediate - Continual Service Improvement (CSI) |
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ITIL v3 Intermediate - Planning, Protection and Optimization (PPO) |
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ITIL v3 Intermediate - Release Control and Validation (RCV) |
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ITIL v3 Intermediate - Service Design |
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ITIL v3 Intermediate - Service Operation |
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ITIL v3 Intermediate - Service Strategy |
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ITIL v3 Intermediate - Service Transition |
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