Overview New Horizons offers hands-on training by experienced instructors to help you obtain your MCITP Enterprise Support Technician certification. If you support Windows Vista clients in a business environment, the MCITP Enterprise Support certification is an ideal way to prove your knowledge and advance your career.

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Key Courses

Outline	5115 Installing and Configuring the Windows Vista Operating System
Outline	5116 Configuring Windows Vista Mobile Computing and Applications
Outline	5118 Maintaining and Troubleshooting Windows Vista Computers
Outline	5119 Supporting Windows Vista Computers with Desktop Images and Application Packages

Who's It For?
MCITP Enterprise Support Technician certification is ideal for desktop support technicians with 3 years experience as a lead desktop support technician. With certification training at New Horizons, the student will learn:

• Managing workflow
• Installing and configuring hardware devices in Windows Vista
• Troubleshooting Vista and all hardware components
• Modifying desktop configurations
• Optimizing Vista and application performance
• Re-image desktops

Certification and Exams

An MCITP Enterprise Support Technician certification candidate must pass two exams. 

Certification	Exams
MCITP: Enterprise Support Technician	Exam 70-620: Windows Vista Client, Configuring Exam 70-622 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

Upgrade from MCDST
If you have an existing Microsoft Certified Desktop Support (MCDST) certification, you can take a single upgrade exam. 

Certification	Exams
MCITP: Enterprise Support Technician (upgrading from MCDST)	Exam 70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support