Course Details
Course Outline
1 - Course Introduction
Introductions and course logisticsCourse objectives
2 - Introduction to Troubleshooting
Identify the effects of a system problemDefine the scope of troubleshootingUse a structured approachDiscuss the principles of troubleshootingFollow a logical troubleshooting procedureExamine examples of troubleshooting
3 - Troubleshooting Tools
Use command-line tools to identify and troubleshoot problemsUse vSphere CLIFind and interpret important log filesUse vRealize Log Insight for log aggregation, efficient log search, and problem analysis
4 - Networking
Identify the symptoms of network-related problemsAnalyze and resolve standard switch and distributed switch problemsAnalyze virtual machine connectivity problems and fix themExamine common management network connectivity problems and restore configurationsIdentify and prevent potential problems
5 - Storage
Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problemsAnalyze storage-related logsAnalyze hardware malfunction and software misconfiguration scenarios Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)Analyze possible causes, recover from the faulty conditions, and restore storage visibility
6 - vSphere Clusters
Identify and recover from problems related to vSphere HAAnalyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrationsDiscuss and recover from vSphere DRS problems to achieve proper function and balanced resource useExamine vSphere cluster failure scenarios and possible solutions
7 - Virtual Machines
Analyze and resolve common virtual machine snapshot problemsIdentify possible causes and resolve virtual machine power-on problemsTroubleshoot virtual machine connection state problemsResolve problems seen during VMware Tools™ installationsExamine failure scenarios and provide solutions
8 - vCenter Server and ESXi
Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.xIdentify and resolve authentication problemsTroubleshoot VMware Certificate Authority and certificate problemsAnalyze and fix problems with vCenter Server servicesAnalyze and fix vCenter Server database problemsIdentify VMware vCenter Server® High Availability problemsExamine ESXi host and vCenter Server failure scenarios and resolve the problems
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Target Audience
Systems administrators
Systems integrators
Prerequisites