1 - Configure Dynamics 365 Marketing
Configure organization and management settingsConfigure marketing settingsConfigure events settings
2 - Manage segments and lists
Create and manage segmentsCreate and manage subscription centers and lists
3 - Manage marketing forms and pages
Manage formsManage marketing pages
4 - Manage leads, accounts, and contacts
Create and manage leadsManage accounts and contacts
5 - Manage marketing emails and customer journeys
Create marketing emailsCreate customer journeys
6 - Manage events
Create an on-site eventCreate a webinar eventPromote and manage events
7 - Create surveys with Dynamics 365 Customer Voice
Create a survey projectCreate surveys with Dynamics 365 Customer VoiceSend Dynamics 365 Customer Voice surveys
8 - Analyze insights in Dynamics 365 Marketing
Evaluate marketing initiatives with analytics
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.
Before attending this course, students must have: An understanding of the basics of Dynamics 365 and knowledge of marketing principles, strategies and procedures
Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.