Business Etiquette & Professionalism

In this course, students will learn how to represent themselves and their company in any situation.

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Learning Objectives

Upon successful completion of this course, students will be able to understand the principles of professional behavior, interview etiquette, planning and attending Business Meetings, electronic etiquette and multicultural etiquette.


Course Details

Course Outline

1 - Principles of Professional Behavior
  • Always Be Your Best
  • Meeting and Greeting
  • Sending Social Invitations to Business Associates
  • 2 - Interview Etiquette
  • Interviewing
  • Before the Interview
  • In the Waiting Room
  • During the Interview
  • After the Interview
  • Job Fair Interviews
  • 3 - Planning and Attending Business Meetings
  • Office Meetings
  • Meal Meatings
  • 4 - Electronic Etiquette
  • Voicemail
  • Cell Phones
  • Email
  • 5 - Multicultural Etiquette
  • Defining the Challenge
  • Five Steps to Dealing with Diversity
  • Guidelines for Managing Diverse Relationships
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    This course is intended for individuals who want to gain basic knowledge of working in a professional business environment.

    Business Etiquette & Professionalism

    Course Length : 1 Day

    There are currently no scheduled dates for this course. Please contact us for more information.

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