Corporate Training Common Questions

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Q

My employees work and learn in different ways. What learning options do you offer?

A

We deliver many innovative learning methods that have revolutionized the way students learn, retain and apply new knowledge. For example, New Horizons’ Online LIVE® learning platform virtually brings a dynamic classroom experience to your office in real time, and is taught by the same top-tier instructors you’ll find in New Horizons Training Centers. And our Mentored Learning® combines targeted one-on-one feedback with flexible scheduling.

Q

How experienced are New Horizons instructors?

A

New Horizons maintains the most highly qualified instructing staff in the computer training industry; our instructor development program is one of the most rigorous in the industry.

Q

What kind of return on investment can I expect from New Horizons training?

A

New Horizons training delivers measurable results. Research shows that our training yields a 4:1 benefit-to-cost ratio—based on manager surveys of the improved performance and productivity of their employees immediately following New Horizons training.

Q

Does New Horizons offer the most recent and relevant courses and certifications?

A

New Horizons offers an extensive selection of vendor-authorized training and certifications for top technology providers such as Microsoft, Cisco, CompTIA and VMware. Being an authorized partner ensures that our students have the highest quality training materials and train on the latest products and technologies available.

Q

Does New Horizons offer a variety of courses to meet the needs of all my employees?

A

Our learning catalog contains more than 2,500 courses—the largest guaranteed-to-run course schedule in the world.

Q

What is the Microsoft Software Assurance Training Voucher (SATV) program?

A

The Microsoft SATV benefit program enables you to optimize your training budget by cost-effectively keeping your employees’ Microsoft operating system, tools and applications knowledge up to speed.

Q

Do SATV benefits expire?

A

Yes. Access to your training voucher benefits expires with your Software Assurance coverage.

Q

Can I use my SATV benefits after my Software Assurance coverage expires?

A

If you reserve your training voucher with a qualified Microsoft Learning Partner before your coverage expires, it will still be valid for 180 days after the date it was created.

Q

Can New Horizons help me activate my SATV benefits?

A

We can help you simplify your activation. Just contact your local New Horizons center.

Q

For which courses can I use my SATV benefits?

A

You can use your Software Assurance training vouchers for a variety of classes, including public enrollment courses, targeted onsite workshops and seminars, plus upgrade and application development workshops.

Q

What kind of additional IT training support can I expect?

A

New Horizons’ experienced account management team helps with training administration and class registration. Plus, New Horizons offers comprehensive reporting and centralized billing.

Q

Every company touts the quality of its instruction. How does the industry rank New Horizons?

A

New Horizons is ranked in the top 5% in the industry for training quality and customer satisfaction as reported by Knowledge Advisors, an independent third-party learning and quality assurance company.

MORE METHODS—
THE VALUE WE BRING TO YOU

New Horizons Instructor-Led Training the foundation of our Integrated Learning Approach offers more courses, times and locations than anyone else in the industry. Learn more.

This innovative learning method combines vendor-authorized curriculum with a dynamic virtual live classroom environment and the largest Guaranteed-to-Run course schedule in the world. Learn more about Online LIVE.

Our Microsoft Innovation Award-winning learning method lets you learn at your own pace with the guidance of a certified instructor. Learn more about Mentored Learning.

Train employees flexibly on industry-leading curriculum while keeping everyone productive and eliminating travel and downtime costs. Learn more about On-site Training.

Use this Web-hosted, self-paced learning method to access the same comprehensive course content as New Horizons’ world-renowned Instructor-Led Training. Explore Online ANYTIME.