In this course, students will learn how to guide employees to set and reach goals within the context to relationship. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Upon successful completion of this course, students will foster great working relationships with your employees by understanding them and strategic goal setting.

1

  • Getting Started

  • Icebreaker
    Housekeeping Items
    The Parking Lot
    Workshop Objectives
2

  • Defining Coaching and Mentoring

  • What is Coaching?
    What is Mentoring?
    Introducing the G.R.O.W. Model
3

  • Setting Goals

  • Goals in the Context of GROW
    Identifying Appropriate Goal Areas
    Setting SMART Goals
4

  • Understanding the Reality

  • Getting a Picture of Where You Are
    Identifying Obstacles
    Exploring the Past
5

  • Developing Options

  • Identifying Paths
    Choosing Your Final Approach
    Structuring a Plan
6

  • Wrapping it All Up

  • Creating the Final Plan
    Identifying the First Step
    Getting Motivated
7

  • The Important of Trust

  • What is Trust?
    Trust and Coaching
    Building Trust
8

  • Providing Feedback

  • The Feedback Sandwich
    Providing Constructive Criticism
    Encouraging Growth and Development
9

  • Overcoming Roadblocks

  • Common Obstacles
    Re-evaluating Goals
    Focusing on Progress
10

  • Reaching the End

  • How to Know When You've Achieved Success
    Transitioning the Coachee
    Wrapping it All Up
11

  • How Mentoring Differs from Coaching

  • The Basic Differences
    Blending the Two Models
    Adapting the GROW Model for Mentoring
    Focusing on the Relationship
12

  • Wrapping it Up

  • Words from the Wise
    Review of Parking Lot
    Lessons Learned
    Completion of Action Plans and Evaluations

Audience

This course is intended for individuals who want to grow in their ability to coach employees to higher performance.

Language

English

Prerequisites

There are no rerequisites for this course.

Course Info

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Cost: $ 395

Length: 1.0 day (8 hours)

Level:

Next Available Classes:

Schedule select
11
Apr
Tuesday
9:00 AM ET -
5:00 PM ET
Available
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25
Jul
Tuesday
8:00 AM PT -
4:00 PM PT
Available
Schedule select
04
Oct
Wednesday
9:00 AM ET -
5:00 PM ET
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