Professional Development Training

Process Leadership
Personal Leadership
Strategic Leadership
Why Choose New Horizons?
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For over 30 years, Watermark Learning, an Educate 360 brand, has been a leader in Business Analysis and Leadership training, consulting, and coaching. Our business-centered leadership approach unlocks talents with business-driven leadership, balancing left-brain analytics and strategy with right-brain creativity and human-connectivity. This approach helps leaders make strategic decisions, inspire innovation, and foster a positive work environment. Our facilitated workshops empower current and future leaders to build trust, collaboration, and data-driven processes to create a better tomorrow.

What sets us apart is our ability to recognize that leadership requires both sides of the brain. This is why we have created three pillars to leadership: Process Leadership, Personal Leadership, and Strategic Leadership.

Process Leadership

Business Analysis Foundations

This course provides you with the foundational skills you need to deliver value to your stakeholders and organization.

2 Days | $1195 USD

Certified Business Analysis Practitioner (IIBA-CBAP®) Certification Exam Prep

The International Institute of Business Analysis (IIBA®) Certified Business Analysis Practitioner™ (CBAP®) certification has long been recognized as the gold standard in business analysis certifications.

4 Days | $1995 USD

Entry Certificate in Business Analysis (IIBA-ECBA®) Certification Exam Prep

For professionals new to business analysis roles and responsibilities within their organization, this course provides preparation for IIBA’s Entry Certificate in Business Analysis (ECBA) exam, and a foundation for a career in business analysis.

3 Days | $1595 USD

Certified ScrumMaster (CSM)

This two-day Certified ScrumMaster (CSM)® certification course will give participants an opportunity to work with an experienced practitioner to hear real stories and learn first-hand what it means to be a ScrumMaster.

2 Days | $995 USD

Certified Scrum Product Owner (CSPO) Training

This comprehensive workshop prepares you for the Certified Scrum Product Owner (CSPO) certification and fulfills the requirement of a two-day CSPO training course taught by a Certified Scrum Trainer®.

2 Days | $995 USD

Business Process Improvement

This course explores the need for a business process focus, the essential steps for process improvement, and the critical success factors for making the effort successful.

2 Days | $1195 USD

Business Process Management Foundations

This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful.

1 Day | $795 USD

Organizational Change Management

Through this interactive workshop, you will learn techniques to clearly define the change, generate support, assess organizational readiness, develop a change management plan, effectively address resistance, and identify the critical success factors to sustain the change once it is implemented.

1 Day | $795 USD

Eliciting Requirements

Solid elicitation skills are the means of identifying real needs versus the stated needs and can make or break a project's success. This course covers the basics of elicitation and the elicitation process.

1 Day | $795 USD

Building Better Business Cases

Through this course, you will learn a repeatable process that starts with identifying business needs and ends with a strong business case. You will learn and practice applying each step in a 5-part approach to developing business cases.

1 Day | $795 USD

Change Management Foundation Certification Prep (APMG)

The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers.

2 Days | $1795 USD

Change Management Practitioner Certification Prep (APMG)

Dealing with change and more importantly, the impact of change is a high priority for all organizations.

2 Days | $1495 USD

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Personal Leadership

Mastering Meaningful Engagement

In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with.

2 Days | $1195 USD

Influence without Authority

Participants will learn and practice tips, tools, and techniques to influence others.

1 Day | $795 USD

Extending Your Sphere of Influence

In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.

2 Days | $1195 USD

Thinking with Critical Insight

Students will learn to explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives, incorporating these insights into your thought processes, and enabling them to find solutions to even the most difficult tasks.

2 Days | $1195 USD

Facilitation Skills Workshop

The ability to keep the group on task to achieve the goal is the value a good facilitator brings to an organization.

1 Day | $795 USD

Navigating Difficult Conversations

This course provides a framework and techniques to help develop actions when facing difficult conversations.

1 Day | $795 USD

Developing Successful Interpersonal Skills

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

1 Day | $795 USD

Mastering Positive Assertiveness

In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.

2 Days | $1295 USD

Streamlining Your Daily Workflow

This course is for those interested in improving their daily productivity and finding ways to get more done without requiring more time.

1 Day | $795 USD

Prioritizing Your Time Effectively

Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life.

2 Days | $1195 USD

Constructive Conflict Management

In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.

2 Days | $1195 USD

Making the Right Decisions Under Pressure

In this course, students will learn to evaluate options, generate possible solutions, and decide on logical strategies.

1 Day |$795 USD

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Strategic Leadership

Business Relationship Management Professional (BRMP®) Training

The Business Relationship Management Professional (BRMP) training and certification course will provide you with a foundational understanding of business relationship management (BRM).

3 Days | $1995 USD

Understanding Behaviors & Personalities with DISC

One of DISC’s most intriguing applications is leveraging behavioral identification and adaptability. This workshop will guide you on the path of heightened self-awareness and personal discovery.

2 Days | $1295 USD

Becoming a Transformational Leader

This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.

2 Days | $1195 USD

Evolving into the Manager Role

In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.

2 Days | $1195 USD

Evolving Into the Supervisor’s Role

This course is for those taking on supervisory positions looking to motivate and engage their employees amidst challenges such as determining their leadership style, communicating with former peers, and providing feedback that is more readily accepted.

1 Day | $795 USD

Communicating Across Your Organization

The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness.

2 Days | $1195 USD

Coaching, Mentoring and Apprenticeship

Participants will learn to employ the AOR coaching method to identify activities, set definitive objectives, and accurately measure results, cultivating a culture of continuous growth and effective performance management.

1 Day | $795 USD

Navigating The Modern Workforce - Diversity, Culture, Generations

In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.

2 Days | $1195 USD

Managing Remote and Virtual Teams

This workshop will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop remote and virtual teams.

2 Days | $1195 USD

Leadership Excellence for Senior Management

To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.

2 Days | $1195 USD

Critical Facilitation Skills for Leaders

Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle.

2 Days | $1195 USD

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Why Choose New Horizons for Your Professional Development Training?

Private Group Training
Let our world-class instructors come to you to deliver training at your place of business or we can present to your team online using our Virtual Instructor-Led Training platform. Unify your team's learning experience by scheduling a Private Group Training session.
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Custom Training Solutions
Make sure your business objectives are being met by customizing the class to specifically address your needs. Our subject matter experts can customize the class to specifically address the unique goals of your team.

Free Re-Takes
Most completed New Horizons courses carry our unbeatable Learning Guarantee. This guarantee allows students to repeat most courses, if they are the same version, FREE OF CHARGE, within six months of course completion. Exceptions: Cisco, Citrix, VMware, Red Hat, and courses provided by affiliated 3rd party training providers.

Guaranteed to Run Schedule
Schedule your Guaranteed to Run (GTR) class with confidence. Choose from hundreds of GTR dates across a diverse catalog of course titles and never worry about your class cancelling at the last minute.