In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of this course, you will be able to:

Describe the planning, techniques, and partnerships that are vital to the success of requirements elicitation
Identify and differentiate between the different types of requirements that need to be elicited
Describe the importance of documenting business objectives and project scope before eliciting requirements
Utilize a context diagram to scope the requirements
Utilize a process, techniques, and templates for stakeholder identification and analysis
Apply industry best practices to common issues with Stakeholders during requirements elicitation
Plan and conduct a good Interview
Introduce standards in process modeling
Plan and develop a prototype to elicit requirements

  • Day 1

  • Unit 1: Course Introduction
    Unit 2: Fundamentals of Requirements Elicitation
    Unit 3: Understanding the Project Objectives and Scope
    Unit 4: Identifying and Analyzing Your Stakeholders
    Unit 5: Interviewing Techniques

  • Day 2

  • Unit 6: Facilitation Techniques
    Unit 7: Process Modeling
    Unit 8: Prototyping
    Unit 9: Document Analysis, Interface analysis, and Reverse Engineering
    Unit 10: Course Summary


This course is a must-have for the Business Analyst, Business Systems Analyst, Systems Analyst, and Requirements Engineer. The Business Sponsor and the Project Manager who are actively involved with specifying requirements for their project will also benefit from this workshop.




General knowledge of the requirements process is recommended. The Business Analysis Essentials (BA-01) course would provide this information.

Course Info

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Cost: $ 1,535

Length: 2.0 days (16 hours)


For scheduling options, please chat with an expert below.