About
Course Outline
Audience
Prerequisites
In this course, students will gain a valuable skill set to deal with difficult customers in various situations.
* Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers.
$435
Length: 1.0 day (8 hours)
Level:
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Course Schedule:
Online Schedule
In Class Schedule
On Demand