This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the completion of this course, you will be able to:
Install and configure Ghost Solution Suite 3.0.
Use the Ghost Console to create and use jobs and tasks to manage computes.
Configure image deployments.
Manage “unknown” and predefined computers.
Perform disk wipes and create disk partitions.
Create Windows scripted OS installations.
Create PC transplant templates.
Capture a computer personality, and deploy personality packages.
Perform a computer migration from Win 7 to Win 8.1.

  • Overview of Endpoint Lifecycle Management

  • Introduction to Endpoint Lifecycle Management
    Phases of Endpoint Lifecycle Management
    ELM Business Objectives and Goals
    ELM Solution Mapping to Business Objectives
    Ghost Solution Suite 3.0 Product Overview

  • Implementation Assessment

  • ELM Requirements Gathering
    Solution Analysis of ELM Requirements

  • Implementation Design

  • GSS 3.0 Technical Overview
    Installation Options and Prerequisites
    Defining the Solution Infrastructure
    Defining the ELM Solution Configuration

  • Installation and Configuration of the ELM Solution

  • Base Software Installation
    Navigating the Console
    Core & Solution Configuration
    Driver Management
    Pre-boot Environment

  • Endpoint Identification & Gathering

  • IT Requirements Overview
    Analyzing and Defining IT Requirements
    Using ELM to Forecast IT Requirements

  • Endpoint Configuration Standards

  • Endpoint Standards Overview
    Defining Endpoint Standards
    Implementation of Endpoint Standards

  • Endpoint Provisioning

  • Endpoint Provisioning Overview
    Standard Build and Image Methodology
    Software Compatibility Analysis
    Software Packaging requirements for use in the ELM Solution
    Software Quality Assurance Methodology

  • Endpoint Deployment & Staging

  • Endpoint Lifecycle Automation
    Endpoint Lifecycle Automation Scenario Exercise
    Backup and restore
    Automating the backup of a computer image
    Scripted OS Installation
    Capturing an image for deployment
    Automating the creation of a master image
    Automating the deployment of computer images

  • Software Distribution

  • Software Delivery Methods
    Software Installation Methods
    Understanding Software Delivery
    Reporting and Analysis of Software Distribution Tasks

  • Image and Build Maintenance

  • Image maintenance overview
    Restoring a computer image
    Capturing the updated image
    Updating Jobs

  • Managing Software Upgrades

  • Software Upgrade Process Overview
    Distribution of Software Updates

  • Supporting the Business

  • Ensuring Business Continuity in an ELM System
    Endpoint Restoration/Recovery
    Managing Service Support Activities
    Endpoint Monitoring & Alerting
    Endpoint Configuration & Maintenance
    Automating Problem Resolution
    Application Self-Healing
    Desired State Management

  • Hardware Refresh & Migration

  • Hardware Refresh & Migration Process Overview
    Personality Capture and Restore
    Gathering Current State Inventory for Requirements and Planning Activities
    Performing Data capture and storage activities
    Gathering User state or PC personality information
    Automating the Migration Process

  • Endpoint Retirement/Disposal

  • Ensuring Compliant Disposal Methods and Procedures

  • End to End Endpoint Lifecycle Use Case

  • Endpoint Management Lifecycle Use Case for GSS


This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers.




While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.


Length: 4.0 days (32 hours)


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