In this course, students will learn how to build co-operative trust-based relationships that enable them to work productively with other professionals, clearly communicating and respectfully harnessing their distinctive contributions. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this course, students will know how to:

- Describe the importance of effective work relationships
- Demonstrate professionalism through your behavior
- Identify the interdependencies between you and your colleagues
- Communicate effectively to create rapport and connect with others
- Build and maintain your network of professional relationships
- Use quality dialogue to focus discussion toward mutual outcomes
- Develop collaborative working relationships that achieve results

1

  • The Importance of Work Relationships

  • Supporting Effective Teamwork
    Understanding the Value of Relationships
2

  • Interpersonal Dynamics

  • Working with Ego States
    Being Effectively Assertive
3

  • Demonstrating Professional Behavior

  • Developing Professionalism
    Valuing Respect, Reliability, and Results
    Comparing Attitude, Action, and Effect
4

  • Mapping Your Work Network

  • Identifying Interdependencies
    Focusing on Purpose
5

  • Bridging Work Styles

  • Identifying and Accepting Differences
    Adapting to Different Work Styles
6

  • Building Your Network

  • Appreciating Needs and Values
    Managing Your Network and Your Reputation
7

  • Collaborating for Success

  • Fostering Collaboration
    Creating a Working Agreement
    Contributing to a Collaborative Culture

Audience

Professionals desiring to improve working relationships and maximize cooperation and productivity will benefit from this course.

Language

English

Prerequisites

There are no rerequisites for this course.

Course Info

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Cost: $ 2,250

Length: 3.0 days (24 hours)

Level:

Next Available Classes:

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17
May
Wednesday
9:00 AM ET -
5:00 PM ET
Available
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