In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this course, students will know how to:

- Build workplace relationships based on mutual trust and respect
- Collaborate effectively through influence and persuasion
- Recognize and enhance your sources of personal power
- Choose and apply appropriate influence strategies
- Work with resistance to gain commitment and buy-in

1

  • An Influence Baseline

  • Enabling Collaboration
    Facilitating Constructive Dialogue
2

  • Elements of Influence

  • Focusing on the Outcome
    Seeing Influence as a Mental Equation
    Differentiating Influence from Manipulation
3

  • Power and Persuasion

  • Developing and Using Power Sources
    Developing the Art of Persuasion
    Appealing to Integrity, Emotions, and Intellect
    Building Five Types of Trust
    Applying Five Principles of Influence
4

  • A Network of Influence

  • Building a Purposeful Network
    Strategic Reputation Management
    Protecting Your Credibility
5

  • Applying Influence Strategies

  • Adapting the Approach
    Identifying Thinking Differences
    Applying Strategies to Styles
6

  • Working With Resistance

  • Encountering and Addressing Resistance
    Building Collaboration through Quality Dialogue
    Getting Results through Persistence and Persuasion

Audience

Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.

Language

English

Prerequisites

There are no prerequisites for this course.

Course Info

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Cost: $ 1,500

Length: 2.0 days (16 hours)

Level:

Next Available Classes:

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01
May
Monday
9:00 AM ET -
5:00 PM ET
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27
Jul
Thursday
9:00 AM ET -
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16
Oct
Monday
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