Get more value out of your Citrix Virtual Apps and Desktops 7.1x investment through the use of Workspace Environment Management, Provisioning Services, Application Layering, and advanced features. Students leave this course with a good understanding of how to manage more complex solutions such as multizone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX. Students will gain the skills to improve logon times, user personalization, and resource performance through Workspace Environment Management. Also, learn to optimize management of your app and desktop images by building and combining App Layers. End the course by learning to install, configure, and manage Provisioning Services in accordance with leading practices.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

You will learn:

How to configure Workspace Environment Management to improve the end user environment and virtual resource consumption Understand Zones in Citrix Virtual Apps and Desktops 7.1x and how to account for user and desktop locations and optimal connection and registration
How to build and manage App Layers to minimize image sprawl with Citrix Virtual Apps and Desktops 7.1x
Understand and configure HDX channels and protocols for improved performance delivering multimedia and data over network connections

  • Implementing Redundancy and Scalability

  • StoreFront and Citrix Gateway
    Site Infrastructure
    Machines Running the Virtual Delivery Agent

  • Managing a Virtual Apps and Desktops Environment with Multiple Locations Zones

  • VDA Registration in a Multi-Zone Environment
    Zone Preference
    Optimal Gateway Routing and Zones
    Managing StoreFront Store Subscriptions in a Multi-
    Location Environment
    StoreFront and Citrix ADC Branding

  • Implementing Backups and Disaster Recovery

  • Backups
    Disaster Recovery Considerations
    Disaster Recovery Process

  • Implementing Advanced Authentication Methods

  • Multi-factor Authentication - RADIUS & OTP
    Multi-factor Authentication - Smart Card Authentication
    Federated Authentication - ADFS, SAML, and FAS

  • Improving App and Data Security

  • Introduction to Application Security
    Preventing Jailbreak Attacks
    Minimizing the Impact of Attacks

  • Securing Machines Running the Virtual Delivery Agent

  • TLS to VDA Encryption
    GPOs and Citrix Policies
    Image Management

  • Introduction to Troubleshooting

  • Troubleshooting Methodology Process (Standard Slide)
    Resource Tools and Utilities
    Introduction to PowerShell

  • Troubleshooting Access Issues

  • Troubleshooting StoreFront
    Troubleshooting Citrix Gateway

  • Troubleshooting Delivery Controller Issues

  • Validating FMA Services

  • Troubleshooting VDA Registration Issues

  • Troubleshooting VDA Registration

  • Troubleshooting HDX Connection Issues

  • Troubleshooting HDX Connections

  • Introduction to App Layering

  • App Layering Introduction
    Architecture and How it Works

  • Creating an OS Layer

  • The OS Layer

  • Creating a Platform Layer

  • The Platform Layer

  • Creating App Layers

  • The App Layers

  • Creating Elastic App and User Layers

  • Elastic App Layering
    User Layers

  • Deploying a Layered Image using Citrix Virtual Apps and Desktops

  • Using Templates in App Layering
    Using Layered Images in a Citrix Virtual Apps and
    Desktops Site

  • Exploring Layer Priority

  • Layer Priority

  • Maintaining an App Layering Environment

  • Updating Layers
    Maintaining and Updating the App Layering Environment
    Common App Layering Considerations and Additional

  • Introduction to Workspace Environment Management (WEM)

  • Workspace Environment Management (WEM) Introduction
    WEM Administration

  • Using WEM to Centralize

  • Managing User Resources with WEM
    Managing Profiles with WEM
    Managing Endpoints with the WEM Transformer Feature

  • Using WEM for Performance Optimization

  • Optimizing Machine Performance with WEM
    Optimizing User Experience with WEM

  • Using WEM to Secure Environments

  • WEM Environments

  • Migrating and Upgrading WEM

  • Migrating to WEM
    Upgrading a WEM Deployment
    WEM Multi-Location Considerations


Developed for experienced IT Professionals working with Citrix Virtual Apps and Desktops 7.1x. Potential students include administrators, engineers, and architects responsible for the end user workspace, provisioning services environment, and overall health and performance of the solution.




Strong foundational knowledge of Citrix Virtual Apps and Desktops 7. Citrix recommends students prepare for this course by taking the following course- CWS-215- Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud.


Length: 5.0 days (40 hours)


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