In this course a student will learn how to format emails, memos, letters,new policies and instructions for the workplace.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Upons successful completion the student will be able to understand the accuarcy, proper comman use, effedtive paragraphing and deliver concise business letters, emails, memos and reports.

1

  • Motivation: The Why

  • Advantages and Disadvantages of Written Communication
2

  • Mechanics: The Rules

  • Conciseness
    Accuracy
    Parallel Structure
    Proper Comma Use Effective Paragraphing
3

  • Excecution: The Method

  • Process
4

  • Form

  • E-mails
    Business Letters
    Thank You Notes
    Memos and Reports
5

  • Delivery: The Value

  • Tone Etiquette Do's and Don'ts

Audience

This course is designed for those end user who has a need for composing and sending correspondence.

Language

English

Prerequisites

There are no stated prerequisites for this course. Please check with your representative for details.

$349

Length: 1.0 day (8 hours)

Level:

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