Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. Geared for administrators new to Jira, JumpStart to Jira for Administrators | Jira Administration is a two-day, hands-on course that explores the most important tasks required to set up Jira, providing students with ample hands-on experience using common administration tasks. This hands-on course enables the Student to administer a JIRA instance and “learn by doing”. The focus of this course is on Best Practices, and practical skills.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment, exploring several practical use cases that provide context as to where and when to use Jira, students will learn about:
user management
global and project permissions
project roles
schemes
configuration of issue types, workflows, and screens

1

  • Getting started with JIRA Administration

  • JIRA conceptual review
    Core concepts
    Terminology
    Infrastructure
    JIRA roles
2

  • Groups vs Roles

  • Overview
    Project roles
    Creating a role
    Project scaling
    JIRA User management
3

  • Project Resolution

  • Project status
    Resolved status
    Resolution date
4

  • Schemes

  • Overview
    Project scope schemes
    Adding users to schemes
    Issue type schemes
    Notification schemes
    Permission schemes
    Issue security schemes
    working with schemes
5

  • JIRA as a Platform

  • Overview
    What can be configured
    Basic JIRA project setup
    Advanced project setup
6

  • Workflows

  • Overview
    Designing a workflow
    Defining a workflow
    Implementing a workflow
    Deploying workflows
    Workflow events
    Transitions and sub-tasks
7

  • Custom Fields

  • Overview
    Field types
    Field context
    Limiting contexts
    Adding contexts
    Screens and field configuration
    Best practices for custom fields
8

  • User Lifecycle

  • Overview
    Adding users
    Adding third-party users
    Modifying users
    Deactivating users
9

  • Remote JIRA Access

  • Overview
    Emails
    SQL
    REST
    Webhooks
    XML and RSS
    Command Line Interface
    Integrating JIRA with other applications
10

  • Migrating Data into JIRA

  • Overview
    Migration steps
    The CSV importer
    JIRA cloud migration
11

  • Summary and Best Practices

  • Looking back at the “Big Picture”
    Optional - Jira Certification Prep Review

Audience

This is an introductory-level course for Administrators who are new to Jira (this is NOT for experienced Jira admin or users). Students should have a background in basic administration.

Language

English

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

$1,795

Length: 2.0 days (16 hours)

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