Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. JumpStart to Jira for End Users is a two-day, lab-intensive course for participants new to Jira, that provides them with a hands-on Jira instance to “learn by doing”. This course provides essential understanding in the practical use of the Jira in an Agile context, with an emphasis on Best Practices and practical job-ready skills.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment guided by our expert Jira practitioner, students will explore:
Getting started with JIRA
Using JIRA for Business Projects
Using JIRA for Agile Projects
Issue Management
Field Management
Screen Management
Workflows and Business Process
Searching and Filtering

1

  • Getting started with JIRA

  • JIRA Overview
    Core concepts
    Terminology
    Infrastructure
    Users and Groups
    JIRA roles
2

  • Using JIRA for Business Projects

  • Overview of Projects
    Project types
    Project screens
    Tasks and task management
    Project Management
    Process Management
3

  • Using JIRA for Agile Projects

  • Overview of Agile with JIRA (very brief)
    Kanban overview
    Running a project with Kanban
    Configuring agile screen
    resolving an issue
4

  • Issue Management

  • Overview of Issues
    Working with issues
    Issue cloning
    Time tracking
    Issues and comments
    Tasks and subtasks
5

  • Field Management

  • Overview of Fields
    Built-in fields
    Custom fields
    Searching
    Configuring JIRA for fields
6

  • Screen Management

  • Overview of JIRA screens
    Working with screens
    Using screen tabs
    Issue type screens
    associating an issue type screen a with a project
    Customizing JIRA screens
7

  • Workflow and Business Process

  • Overview of Workflow
    Mapping business processes
    Managing workflows
    Authoring a workflow
    Updating an existing workflow
    Workflow schemes
    Applying a workflow to a project
8

  • Searching and Reporting

  • Overview of Searching
    Search screens
    Basic search
    Advanced search with JQL
    Working with search results
    Reports
    Dashboards
    Filters
    Gadgets
    Charts
9

  • Summary and Best Practices

  • Looking back at the 'Big Picture'
    JIRA Administration Overview
    Where JIRA fits into the Agile perspective
    JIRA End-User best practices

Audience

Attending students should be new to Jira (this is NOT for experienced users), and are required to have a background in basic Enterprise application development.

Language

English

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

$1,795

Length: 2.0 days (16 hours)

Level:

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Course Schedule:

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13
Nov
Monday
10:00 AM ET -
6:00 PM ET
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