This three-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in troubleshooting VMware vRealize Automation. vRealize Automation can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. This course will enable you to troubleshoot common problems with hands-on lab problems.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Learn installation best practices and troubleshoot installation failures
Verify the correct DNS configuration
Examine main logs and collect log bundles
Examine the Kubernetes pods in the vRealize Automation architecture
Troubleshoot common errors that prevent successful deployments
Troubleshoot YAML code errors in VMware cloud templates
Troubleshoot cloudConfig code errors in VMware cloud templates
Troubleshoot VMware Identity Manager configuration errors
Troubleshoot common errors in VMware vRealize Orchestrator workflows
Use the vRealize Orchestrator debugger
Use log outputs from vRealize Orchestrator
Troubleshoot problems in custom resources
Troubleshoot problems in resource actions
Troubleshoot action-based extensibility (ABX) actions
Integrate vRealize Automation with VMware vRealize Log Insight
Integrate vRealize Automation with VMware vRealize Operations Manager
Use VMware vRealize Lifecycle Manager to troubleshoot vRealize Automation problems with licenses and certificates
Configure and replace certificates

  • Course Introduction

  • Introductions and course logistics
    Course objectives

  • Troubleshooting vRealize Automation Installation Issues

  • vRealize Automation installation overview
    vRealize Automation installation best practices
    Troubleshooting installation failures

  • vRealize Automation General Troubleshooting

  • Verifying the DNS configuration settings in vRealize Automation and vSphere
    Examining the main logs in the user interface
    Collecting a log bundle
    Using vracli commands
    Examining the pods in the vRealize Automation Kubernetes architecture
    Dumping a log from a vRealize Automation Kubernetes pod
    Stopping and restarting a vRealize Automation Kubernetes pod

  • vRealize Automation Cloud Templates and Deployment Troubleshooting

  • Overview of provisioning and placement workflows
    Examining a deployment history
    Troubleshooting deployment issues
    Using deployment Dev mode
    Troubleshooting YAML code
    Troubleshooting problems with cloudConfig

  • vRealize Automation Identity Manager Architecture and Cluster Architecture

  • Authentication workflow in vRealize Automation
    Connector high availability for the authentication
    Architecture of a VMware Identity Manager cluster
    Key VMware Identity Manager commands and log files
    Troubleshooting a VMware Identity Manager problem
    Key vRealize Automation components
    Architecture of the vRealize Automation cluster
    vRealize Automation node failover scenario
    vRealize Automation cluster shutdown and startup process
    Virtual machine provisioning workflow

  • Troubleshooting vRealize Orchestrator Workflows

  • Overview of vRealize Orchestrator and vRealize Automation communications
    Using the vRealize Orchestrator debugger
    Using vRealize Orchestrator log output
    Troubleshooting vRealize Orchestrator binding errors
    Troubleshooting vRealize Orchestrator logic errors
    Troubleshooting vRealize Orchestrator payload errors
    Troubleshooting custom resource errors
    Troubleshooting resource action errors

  • Troubleshooting Action Based Extensibility (ABX) Actions

  • Overview of ABX actions
    Troubleshooting ABX actions

  • vRealize Automation Integration with vRealize Tools

  • Integrating vRealize Automation and vRealize Log Insight
    Integrating vRealize Automation and vRealize Operations Manager
    Using vRealize Operations Manager to monitor vRealize Automation

  • vRealize Automation Certificate Management

  • Managing vRealize Automation certificates
    Creating certificate requests with vRealize Lifecycle Manager
    Using Microsoft Certificate Services to create vRealize Automation certificates
    Replacing vRealize Automation certificates


Experienced system administrators and cloud administrators who are already familiar with vRealize Automation will benefit from this course.




Before taking this course, you should have completed the VMware vRealize Automation: Install, Configure, Manage [V8.3] course. You should also have the following understanding or knowledge: Good understanding of managing and working with various Linux and Windows operating systems Knowledge and working experience of VMware vSphere environments


Length: 3.0 days (24 hours)


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