In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE® UEM. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management. Troubleshooting is the backbone of service maintenance and management.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Summarize basic troubleshooting methodology
Outline common troubleshooting techniques in the Workspace ONE UEM Console
Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM Console
Summarize common troubleshooting strategies for Workspace ONE UEM managed devices
Outline common application management troubleshooting techniques in the Workspace ONE UEM Console
Summarize common troubleshooting techniques for email management in the Workspace ONE UEM Console
Explain common troubleshooting approaches for the Workspace ONE UAG platform and individual edge services
Outline useful troubleshooting tools like Self-service Portal and VMware Workspace ONE® Assist™

Course Info

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Cost: $ 1,700

Length: 30.0 days (16 hours)

Level:

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