In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. This course will help you develop coaching skills that motivate employees to reach their full potential.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this workshop, students will be able to:
• Explain how coaching can help employees achieve their full potential
• Recognize common coaching challenges
• Explain the key principles of the Thought model
• Explain the four steps of the GROW model
• Identify important guidelines for providing feedback
• Apply strategies that will motivate employees

1
  • The Purpose and Effect of Coaching

  • What is Coaching?

    Characteristics and Beliefs of the Effective Coach

    Coaching Obstacles

    Knowing When to Manage and When to Coach


2
  • Coaching and The Thought Model

  • The CFTAR Thought Model

    Point of View and Belief Systems

    Applying The Thought Model

    Facts vs. Stories


3
  • Coaching with the GROW Model

  • Goals in the Context of GROW

    Clarifying the Current Reality

    Exploring the Past

    Developing Options and Choosing the Approach

    Creating the Final Plan


4
  • Navigating The Coaching Process

  • Dimensions of Trust

    Identifying Obstacles and the SPAR Process

    Overcoming Resistance

    Giving Feedback Effectively

    Motivating Your Employee


Audience

Anyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course.

Language

English

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

$1,500

Length: 2.0 days (16 hours)

Level:

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Course Schedule:

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13
Feb
Tuesday
9:00 AM ET -
5:00 PM ET
Available
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23
May
Thursday
9:00 AM ET -
5:00 PM ET
Available
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