In this course, students will learn skills to communicate and work with peers and colleagues in ways that are mutually beneficial.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Upon successful completion of this course, students will have an understanding of the positive benefits of working with Office Politics.

1
  • GETTING STARTED

  • Getting Started

2
  • NEW HIRES

  • Company Core Values

    Building Relationships

    Encourage Respect

    Setting Ground Rules

    Case Study


3
  • IT'S ABOUT INTERACTING AND INFLUENCING

  • Dealing with Different Personalities

    Build a Culture of Collaboration

    Be Nice to Everyone (Not Just Those That Can Help You)

    Be a Team Player

    Case Study


4
  • DEALING WITH RUMORS, GOSSIP, AND HALF-TRUTHS

  • Its Effects on Morale

    Reinforce the Truth with Facts

    Do Not Participate

    Deal With it Swiftly

    Case Study


5
  • OFFICE PERSONALITIES (I)

  • Complainer

    Gossiper

    Bully

    Negative Ned/Nancy

    Case Study


6
  • OFFICE PERSONALITIES (LL)

  • Information Keeper

    Know-it-All

    The Apple-Polisher

    Nosey Neighbor

    Case Study


7
  • GETTING SUPPORT FOR YOUR PROJECTS

  • Gain Trust Through Honesty

    Be Assertive

    Blow Your Own Horn

    Make Allies

    Case Study


8
  • CONFLICT RESOLUTION

  • The Importance of Forgiveness

    Neutralizing Emotions

    The Benefits of a Resolution

    The Agreement Frame

    Case Study


9
  • ETHICS

  • Benefits of an Ethical Environment

    Lead by Example

    Ensuring Ethical Behavior

    Addressing Unethical Behavior

    Case Study


10
  • YOU ARE NOT AN ISLAND

  • Never Burn a Bridge

    Take the High Road

    Trust is a Two Way Street

    Don't Hide in Your Office

    Case Study


11
  • MODULE TWELVE: WRAPPING UP

  • Words from the Wise


12
  • SOCIAL EVENTS OUTSIDE OF WORK

  • How to Decline Politely

    Rules When Attending

    Meeting New People

    Conversation Do's and Don'ts

    Case Study


Audience

This course is intended for individuals working in office environments with different personalities, opinions, backgrounds and values.

Language

English

Prerequisites

$435

Length: 1.0 day (8 hours)

Level:

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