ISO 9001 Foundation Certification Training Course

Price
$1,395.00 USD

Duration
2 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.

After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.

Course Objectives

After completing the ISO 9001 Foundation Training Course, you will be able to:

  • Describe key quality management concepts, principles, and terminology
  • Explain the structure and core requirements of ISO 9001
  • Identify practical actions organizations can take to conform to ISO 9001
  • Understand the role of management, policies, risk, and evaluation in a QMS
  • Prepare for the ISO 9001 Foundation certificate exam

Who Should Attend?

  • Managers and consultants seeking to know more about quality management
  • Professionals wishing to get acquainted with ISO 9001 requirements for a QMS
  • Individuals engaged in or responsible for quality management activities in their organization
  • Individuals wishing to pursue a career in quality management
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

What is the ISO 9001 Foundation Training Course?

This course is a two-day introduction to the ISO 9001 standard for quality management systems (QMS). It explains essential quality management principles and the structure of ISO 9001, including leadership roles, planning, risk-based thinking, and performance evaluation.

What will I gain from this training?

You’ll walk away with a clear understanding of how ISO 9001 is structured, what each major clause means, and how organizations apply the standard in real-world settings. You’ll also be prepared to take the ISO 9001 Foundation certificate exam and begin participating in QMS projects.

Will this course help me support ISO 9001 implementation at my company?

Yes. While this is an entry-level course, it gives you the foundational knowledge needed to understand ISO 9001 requirements, support implementation activities, and communicate more effectively with quality management stakeholders.

Does this course include a certificate?

Yes. After completing the training, you may take the included exam to earn the Certificate Holder in ISO 9001 Foundation designation—an internationally recognized credential that demonstrates your QMS knowledge.

Is this training useful for career development?

Absolutely. ISO 9001 is the most widely adopted quality standard in the world. Understanding its framework is valuable in roles related to operations, compliance, auditing, and quality management across every industry.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites to participate in the ISO 9001 Foundation training course. However, students should have a basic understanding of quality management and management systems.

Agenda

Introduction to Quality Concepts, QMS, and Clauses 4–6 of ISO 9001

  • Define the purpose, structure, and benefits of a Quality Management System (QMS)
  • Introduce ISO 9001 structure and Annex SL high-level format
  • Review Clause 4: Context of the organization
  • Identify internal and external issues
  • Understand stakeholder needs and expectations
  • Define QMS boundaries and scope

Review Clause 5: Leadership

  • Explain leadership commitment and the role of top management
  • Develop and communicate a quality policy
  • Assign and communicate roles, responsibilities, and authorities

Review Clause 6: Planning

  • Apply risk-based thinking to identify risks and opportunities
  • Set measurable quality objectives
  • Plan actions to address risk, opportunities, and changes

Review Clause 7: Support

  • Determine and manage necessary resources
  • Ensure competence, awareness, and communication
  • Control documented information (documents and records)

Review Clause 8: Operation

  • Plan, control, and document operational processes
  • Manage customer requirements, design, and development
  • Address outsourced processes and operational risk

Review Clause 9: Performance Evaluation

  • Monitor and measure QMS performance
  • Conduct internal audits and management reviews
  • Track customer satisfaction and feedback

Review Clause 10: Improvement

  • Identify and manage nonconformities
  • Implement corrective actions and drive continual improvement
  • Prepare for and take the ISO 9001 Foundation certificate exam
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

CourseID: 3605206E
               

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