Course Overview
macOS Support Essentials v13, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Ventura, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Ventura. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Ventura to setting up network services like the Content Caching service.
Course Objectives
Security and privacy enhancements
Control Center and Notification Center
Safari
System extensions
macOS Recovery
Startup Security Utility
The Signed System Volume (SSV)
Who Should Attend?
Anyone who needs to support, troubleshoot, or optimize macOS Ventura, such as IT professionals, technicians, help desk specialists, and ardent Mac users.
- Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
- Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
- Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
- Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
- Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
- Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.
Agenda
Installation and Configuration
Introduction to macOS
Update, Upgrade, or Reinstall macOS
Set Up and Configure macOS
Use the Command Line
Use macOS Recovery
Update macOS
User Accounts
Manage User Accounts
Manage User Home Folders
Manage Security and Privacy
Manage Password Changes
File Systems
Manage File Systems and Storage
Manage FileVault
Manage Permissions and Sharing
Use Hidden Items, Shortcuts, and File Archives
Data Management
Manage System Resources
Use Metadata, Spotlight, and Siri
Manage Time Machine
Apps and Processes
Install Apps
Manage Files
Manage and Troubleshoot Apps
Network Configuration
Manage Basic Network Settings
Manage Advanced Network Settings
Troubleshoot Network Issues
Network Services
Manage Network Services
Manage Host Sharing and Personal Firewall
System Management
Troubleshoot Peripherals
Manage Printers and Scanners
Troubleshoot Startup and System Issues