Developing Successful Interpersonal Skills

Price
$795.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

Course Objectives

  • Recognize the difference between hearing and listening
  • Enhance interpersonal relationships through the use of verbal and non-verbal communication
  • Apply techniques to move towards high-quality conversation
  • Create a positive impression through a powerful introduction
  • Influence others through sharing perspectives and opinions constructively
  • Use logic and emotion to persuade and collaborate
  • Identify ways of sharing thoughts and opinions constructively
  • Prepare for and conduct simple negotiations

Who Should Attend?

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about Learning Credits or our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

1. The Importance of Interpersonal Skills

2. Verbal Communication Techniques

  • Hearing versus Actively Listening
  • Connecting with Powerful Communication

3. Non-Verbal Communication

  • Understanding the Elements of Vocal Delivery
  • Interpreting and Applying Body Language
  • Building Self-Awareness

4. Creating a Powerful First Impression

  • Creating a Powerful Introduction
  • Cultivating Your Impact

5. The Art of Conversation

  • Mastering the 4 Levels of a Conversation
  • Moving a Conversation Along
  • Applying Tools for Deepening Conversation

6. Influence and Persuasion

  • Influencing Others
  • Seeing the Other Side
  • Building Bridges
  • Extending Your Influence

7. Interacting Positively

  • Applying Logic and Owning Emotions
  • Disagreeing Constructively
  • Bringing People to Your Side
  • Building Consensus

8. Negotiation Basics

  • Planning for Negotiation
  • Managing the 4 Stages of Negotiation
  • Arriving at an Agreement
 

Upcoming Class Dates and Times

Mar 20
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Apr 16
8:00 AM - 4:00 PM
ENROLL $795.00 USD
May 15
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Jun 13
8:00 AM - 4:00 PM
ENROLL $795.00 USD
 



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