Expanding Your Emotional Intelligence

$1,495.00 USD

2 Days


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

It’s a jungle out there! The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions. Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master.\" The activities and discussions in this workshop will help you build the social and emotional skills that sustain positive relationships at work. These skills support everything from good management - with happier employees who take fewer sick days - to better teamwork, conflict resolution, and recovery from setbacks.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

Course Objectives

  • Analyze the components of Emotional Intelligence
  • Explain the principles of self-awareness
  • Implement Emotional Intelligence for better communications and first impressions
  • Demonstrate how to balance positive and negative emotions
  • Use principles of mental resilience to navigate difficult relationships and situations

Who Should Attend?

Those desiring to achieve and apply emotional self-awareness and management to enhance their professional careers as well as realize their personal goals will benefit from this course.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about Learning Credits or our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.


1. The Origins Of EI

  • Redefining Intelligence
  • Introducing Emotional Intelligence
  • The Benefits of EI Competence
  • EI First Steps
  • 5 Components of Emotional Intelligence

2. Learning The Elements Of EI

  • Can you learn EI?
  • Understanding EI Appraisals
  • Emotional Intelligence 2.0
  • Personal and social proficiencies
  • Emotional Honesty

3. The Value of Self-Awareness

  • Defining the “self”
  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

4. Enhancing Your Communication With EI

  • Emotions and how we perceive the world
  • The Powerful First Impression
  • Focused Listening
  • Building Rapport and Emotional Empathy

5. Using Positive and Negative Emotions

  • Building Personal Wellness
  • The Gratitude Mindset
  • The Power of Negative Emotions
  • The Lessons of Regret
  • Cultivating Enthusiasm, Confidence and Efficacy

6. Creating Balance and Authenticity with Others

  • Giving In Without Giving Up
  • Building Mental Resilience
  • Difficult People, Difficult Situations
  • Disagreeing Constructively
  • Authentic Leadership

Upcoming Class Dates and Times

Apr 18, 19
8:00 AM - 4:00 PM
ENROLL $1,495.00 USD

Do You Have Additional Questions? Please Contact Us Below.

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