Coaching, Mentoring and Apprenticeship

$795.00 USD

1 Day


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

In the ever-changing landscape of today's business world, the role of a manager extends beyond traditional boundaries, evolving into the dynamic spheres of coaching, mentoring, and apprenticeships. This course is designed for managers who aspire to excel in these pivotal roles.

Participants will learn to employ the AOR coaching method to identify activities, set definitive objectives, and accurately measure results, cultivating a culture of continuous growth and effective performance management. They will also explore the art of mentoring and apprenticeships, building long-term developmental relationships that guide employees to improve their behaviors and qualities as well as their skills and expertise.

Course Objectives

  • Explain how coaching and mentoring are fundamental parts of the manager role.
  • Describe the similarities and differences between coaching and mentoring.
  • Recognize and plan for common coaching and mentoring challenges.
  • Explain the key principles of the AOR model.
  • Utilize coaching methods in everyday management situations.
  • Identify key principles for providing effective feedback.
  • Explain the difference between a mentoring and an apprentice relationship
  • Follow best practice when preparing to mentor employees
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.


1. Understanding Coaching and Mentoring Roles

  • Fundamental Parts of the Manager’s Role
  • The Manager as a Coach and as a Mentor
  • Beliefs of the Effective Coach and Mentor
  • When to Develop and When to Direct

2. The AOR Model in Coaching

  • Features of the AOR (Activities, Objectives, Results) Model
  • AOR Best Practice
  • Setting SMART Goals
  • Measuring and Evaluating

3. Coaching in Everyday Management

  • Opportunities for Coaching Employees
  • Performance Reviews and Coaching
  • Planning for Successful 1-on-1s
  • Obstacles to Effective Coaching
  • Coaching Feedback That Gets There

4. Mentoring and Apprenticeship

  • Elements of Mentoring
  • Mentoring and Apprenticeship
  • Trust in Mentoring Relationships
  • Preparing for Mentoring

Upcoming Class Dates and Times

Aug 14
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Oct 17
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Dec 19
8:00 AM - 4:00 PM
ENROLL $795.00 USD

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