Cisco Call Control Core Functions (CCCF)

Name: Cisco Call Control Core Functions (CCCF)
Price: 4295.00 USD
Availability: InStock
Rating: 4.5 (1200 reviews)

Price
$4,295.00 USD

Duration
5 Days

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Call Control Core Functions (CCCF v14) is an instructor-led course for system administrators and customers involved in the day-to-day operation of the Cisco Unified Communications Manager and Cisco Unity Connection products. CCCF is a lab-intensive course that introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, configuring Gateways, understanding the Dial Plan, and implementing Features. The course also covers Cisco Unity Connection administration features, options, and configuration settings.

Course Objectives

Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment
Configure CUCM to support IP Phones
Configure CUCM to route calls to internal and PSTN destinations
Configure User accounts and multi-level administration
Demonstrate the use of Self-Care Portal functionality
Configure a T-1 PRI Gateway using MGCP
Configure Cisco Unified Border Element to support PSTN calling
Configure user features, including Hunt Groups, Call Pickup, and Call Park.
Define the capabilities of and demonstrate the Bulk Administration Tool
Define the SMART Licensing model for Cisco Unified Communications
Demonstrate the use of the Unified Reporting tool
Demonstrate the use of the Dialed Number Analyzer
Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system
Describe the components that are required for user call processing by Cisco Unity Connection
Implement the various features and options that are available to users in Cisco Unity Connection
Explore Cisco Unity Connection version features and functions
Use the various applications, tools, and reports that are available in Cisco Unity Connection

Who Should Attend?

VoIP Administrator
VoIP Technician/Engineer
IT support personnel
Helpdesk support staff

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Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
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Agenda

Explore the path to Collaboration
Administering Initial Parameters for Cisco Unified Communications Manager
Exploring Endpoints and the Registration Process
Managing Users in Cisco Unified Communications Manager
Implementing MGCP Gateways
Implementing Voice Gateways
Describing a Basic Dial Plan
Configuring Calling Privileges in Cisco Unified Communications Manager
Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
Enabling Endpoints and Features
Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
Configuring Cisco Unity Connection Integration Cisco Unity Connection Call Handlers
Reporting and Maintenance