Mastering Positive Assertiveness with SOCIAL STYLE

Price
$1,195.00 USD

Duration
2 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Ensuring that you are both heard and understood is an essential skill, but it can easily come across as antagonistic and confrontational. Whether addressing behavioral issues or directing a meeting, it is important that you be properly self-confident and empathetic, while maintaining positive work relationships.

This course has been approved for 14 PDUs | 14 CDUs

Course Objectives

  • Apply communication styles that maximize benefits
  • Utilize the art of asking questions to elicit more from others
  • Make the best first impression by looking, sounding, and being confident
  • Augment your listening and hearing skills to increase engagement
  • Leverage your body language for full communication

Who Should Attend?

Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Agenda

An Overview of Modern Assertiveness

  • Understanding modern assertiveness
  • Establishing the three levels of “self”
  • Understanding your rights to self-assertiveness

Understanding Communication Styles with SOCIAL STYLE®

  • Authenticity and Awareness
  • The Four Behavioral SOCIAL STYLES®
  • Leveraging the four styles for positive assertiveness

Dimensions of Interpersonal Communication

  • Hearing, listening, and active listening
  • Employing empathy within communication
  • Questioning with proper intent
  • Comprehending the impact of your thoughts on your reality

The Importance of Body Language

  • Understanding non-verbal communication
  • Making a powerful first impression
  • Leveraging the para-verbal keys to communication
  • Speaking with confidence

Dealing with Difficult Situations

  • Relaxing and reducing anxiety
  • Dealing with difficult people
  • Utilizing best practices in communication
  • Building rapport and trust

Reaching Alignment and Giving Great Feedback Building consensus

  • The Four Dimensions of Trust
  • Giving feedback effectively with POP and SSC
  • Using “we” language to build better consensus
 

Upcoming Class Dates and Times

Dec 4,5
8:00 AM - 4:00 PM
ENROLL $1,195.00 USD
CourseID: 3606207E
 



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