Software Asset Management (SAM) Professional Fundamentals

Price
$2,700.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Learn to manage the software asset life cycle from planning to disposal. This three-day training course aims to introduce you to the ServiceNow® Software Asset Management Professional product and familiarize you with techniques and best practices for creating and managing software assets throughout their lifecycle. The session format will alternate between discussions and labs giving you an opportunity to explore the application and apply the concepts learned.

Software Asset Management (SAM) is a company's strategy for managing software license use rights to maintain software compliance to publisher contractual obligations. The Software Asset Management Professional product facilitates the tracking, evaluation, and management of software license rights, compliance, and optimization.

The Software Asset Management Professional product facilitates the tracking, evaluation, and management of software license rights, compliance, and optimization. Working in conjunction with other ServiceNow platform products, software license rights can be requested, procured, managed to software contracts, allocated to users or devices, and reclaimed. Software installations can be discovered, normalized, and reconciled to software products, models, entitlements and allocations to quickly identify the software license position.

Course Objectives

  • Manage the software asset life cycle from planning to disposal
  • Manage software license (models, entitlements, and metrics)
  • Control the cost of purchasing and managing software assets
  • Use software discovery and normalization
  • Reconcile and achieving software compliance
  • Control software usage and reclamation
  • Improve software asset services to end users
  • Create standards and processes for managing software assets

Who Should Attend?

  • ServiceNow Implementer
  • ServiceNow System Administrator
  • Software Asset Manager
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

ServiceNow Administration Fundamentals (SNAF)

Agenda

Module 1: Introduction to Software Asset Management

  • Explain Software Asset Management and its supporting process architecture
  • Identify the plugins and roles that support Software Asset Management on the ServiceNow platform
  • Describe ServiceNow’s Software Asset Management product

Module 2: Trustworthy Data

  • Describe data used to support Software Asset Management in ServiceNow
  • Demonstrate software data import options
  • Explain software discovery and normalization

Module 3: Practical Management

  • Demonstrate the components of software products, models, entitlements, and allocations
  • Describe software license metrics and their value to software entitlements
  • Illustrate knowledge of software reconciliation and associated results

Module 4: Operational Integration

  • Describe software license contracts and their relationship to software entitlements
  • Use catalogs, procurement and change management to support Software Asset Management
  • Demonstrate software remediation

Module 5: Strategic Conformance

  • Discuss software model lifecycle capabilities
  • Describe optimization of software installations
  • Explain software asset management retirement and expiration activities

Module 6: Reporting and Analytics

  • Explain Performance Analytics for Software Asset Management
  • Discuss the differences between analytics and reporting
  • Describe Software Asset Management dashboards and content
 

Upcoming Class Dates and Times

Nov 4, 5, 6
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Nov 18, 19, 20
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Dec 1, 2, 3
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Dec 10, 11, 12
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Dec 17, 18, 19
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Jan 5, 6, 7
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Jan 14, 15, 16
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Jan 21, 22, 23
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Feb 2, 3, 4
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Feb 25, 26, 27
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Mar 11, 12, 13
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
Mar 30, 31, Apr 1
9:00 AM - 5:00 PM
ENROLL $2,700.00 USD

Virtual: Online - CST
               
 



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