Developing Interpersonal Skills

Price
$795.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Request More Information
Download Course Details
Course Details Only
Course Details & Schedule
Skip to Class Dates

Course Overview

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone.

This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

This course has been approved for 7 PDUs | 7 CDUs

Course Objectives

  • Understand the importance of interpersonal skills and what contributes to one’s ability
  • Practice five essential competencies for successfully interacting with others
  • Utilize multiple aspects of communicating to make interpersonal connections
  • Recognize different levels of conversation depth and how to navigate them
  • Challenge habits and reframe situations to build confidence for easier interpersonal interactions

Who Should Attend?

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Agenda

1. The Importance of Interpersonal Skills

  • Interpersonal skills assessment
  • Consider the whole person
  • IQ, EQ, and Personality

2. Interpersonal Competencies

  • Five essential competencies
  • Effective listening
  • Asking questions
  • Practicing empathy
  • Using words for clarity
  • Being composed

3. Communicating to Connect

  • Non-verbal communication
  • The Mehrabian Myth
  • Mirroring others
  • The signals you send

4. Getting Beyond Small Talk

  • Why small talk matters
  • The Conversation Ladder
  • Creating a spark

5. Building Confidence

  • Common interpersonal fears
  • Challenge your mindset
  • First impressions
  • Expanding your confidence circle
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

CourseID: 3606338E
 



Do You Have Additional Questions? Please Contact Us Below.

contact us contact us 
Contact Us about Starting Your Business Training Strategy with New Horizons