ONLINE * KNOXVILLE * CHATTANOOGA * TRI-CITIES | IT CAREER OPPORTUNITIES

START YOUR CAREER IN INFORMATION TECHNOLOGY!

WHY Choose a Career in the High Growth Industry of Information Technology (IT)?

"There are more than half a million IT job openings in the US alone."

Source: Burning Glass Technologies

It’s a tech world. Now is the time to become a part of this exciting high growth industry. According to the Bureau of Labor Statistics, employment in computer and information technology occupations is projected to grow 13% from 2016 to 2026, faster than the average for all occupations. What’s more, the median annual wage for computer and information technology occupations was $82,860 and $79,700 for network and computer systems administrators in 2016. Whether you’re preparing for a career in IT or advancing your current IT career with training, we’ll get you on the right path to success in just 11 months. Veterans, take advantage of our military friendly IT classes that will prepare you for successful careers today!

IT Job Forecast Chart

Information Technology (IT) occupations are projected to add about 557,100 new jobs by 2026. Demand for these workers will stem from greater emphasis on cloud computing, the collection and storage of big data, and information security. The median annual wage for computer and information technology occupations was $82,860 in May 2016, which was higher than the median annual wage for all occupations of $37,040.

Source: Bureau of Labor Statistics

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"The person with the certification is the one that is going to get hired.”

Robert Blanchard, Director of Support Services
Aspen Skiing Services Co.

 

Employers require IT certifications

72% of employers require IT certifications for certain job openings.

67% of employers use certifications to measure a candidate’s willingness to work hard and meet a goal.

Employers use certifications to select best candidates

 

Certifications confirm subject matter expertise

60% of employers use certifications to confirm subject matter expertise.

Source: CompTIA HR Perception og IT Training and Certification Study: 2015

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WHY NEW HORIZONS?

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6 MONTHS VS.
2-4 YEAR DEGREE

Training programs can be completed in less than one year and are tailored to industry demands giving our students a powerful advantage.

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MILITARY FRIENDLY

Our military team consists of veterans who are experienced and highly qualified to help you achieve maximum success in our IT classes for veterans.

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FLEXIBLE SCHEDULES

We offer both day and night programs to fit your schedule, emphasizing our military friendly IT class structure.

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JOB PLACEMENT ASSISTANCE

Our Career Services department gives job placement assistance providing our veteran graduates with opportunities at top organizations, including Fortune 500 companies.

Available Career Training Programs at New Horizons

New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) offers focused, short-term and industry certification-based programs to prepare candidate for employment in the dynamic field of IT plus programs for Adobe, Microsoft Office and Medical Administration.

Online Training Programs

Knoxville Training Programs

Chattanooga Training Programs

Tri-Cities Training Programs

A+ Certification Training

Server-Plus-Training

CompTIA IT Fundamentals Certification 200x167

Network+ Certification Training

Linux+ Certification Training

Security+ Certification Training

          

Our caring and experienced Career Services Department is dedicated to helping you achieve your growth goals with job placement assistance as soon as you graduate from the program! We take pride in making sure that our graduates step into the workforce prepared and well-equipped to succeed.

We have 40+ years of local relationships with the top employers and staffing firms in the local market and will put those relationship to work for you.

Find Funding for Your Training

We will help you navigate through the variety of funding sources available, which include programs for:

  • Veterans Post 9/11 GI Bill® Chapter 33
  • Veterans Vocational Rehabilitation and Employment (VR&E) Chapter 31
  • Income Sharing Agreement (ISA) Funding
  • Student Loans
  • Training Grants through the Workforce Innovation and Opportunity Act (WIOA)
  • Trade Adjustment Assistance (TAA) Funding
  • Incumbent Worker Training

Depending on your individual situation, there are different funding options available for New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) students. Your Career Consultant can help you identify the best options for you.


Veteran Funding Options

The GI Bill® provides a number of education benefits for service members and veterans. New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) provides a variety of training programs that qualify for these benefits. This means you can get started on a new career path with little to no out of pocket expenses. For more information about GI Bill® funding, please contact a New Horizons Career Consultant at 865-691-1515.


Income Sharing Agreement (ISA) Funding

In partnership with TradeUp, fund your training with an Income Sharing Agreement (ISA). TradeUp finances your education while you train for a new career. Instead of loans, use an ISA which means you don’t pay it back until you land a job! Maximum Cap, fixed payment period and no credit checks or co-signers. What is an ISA?

You can apply online for funding through TradeUp.


Student Loans

Private student loans are available to fund your training and future career. New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol) recommends consulting with your banking institution or financial advisor to help figure out the best student loan option for you. You can also apply online at Paramount Capital Group for a student loan.


Workforce Innovation and Opportunity Act (WIOA) Funding

The Workforce Innovation and Opportunity Act (WIOA) provides job training benefits for adults, dislocated workers and youth to help gain skills necessary to obtain and maintain employment. To qualify, you must be approved by your local workforce development agency. For more information about WIOA funding please visit https://www.dol.gov/general/topic/training/dislocatedworkers.


Trade Adjustment Assistance (TAA) Funding

The TAA program was designed to help workers who lost their previous job due to foreign outsourcing. The TAA program includes job training benefits that may be used at New Horizons of East Tennessee (Knoxville, Chattanooga and Johnson City-Kingsport-Bristol). You must be approved by the local workforce development agency to receive this type of funding. For more information please visit http://www.doleta.gov/tradeact.

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Use Your Post 9/11 GI Bill® Benefits at New Horizons Knoxville | Chattanooga | Tri-Cities

New Horizons Knoxville has been approved for veterans training to those who qualify for Post 9/11 GI Bill® benefits. If you are looking to upgrade your skills or begin a career in Information Technology, then consider using your benefits at New Horizons Knoxville.

Do I Qualify?

If you have at least 90 days of aggregate active duty service after September 10, 2001 and:

  • Are still on active duty
  • Are an honorably discharged Veteran
  • Have a service-connected disability

Then you may be eligible to take advantage of Post 9/11 GI Bill® benefits.

Please review the VA Post 9/11 GI Bill® web page and/or call the VA at 1-888-GIBILL-1 to find out more.

What Benefits Am I Eligible to Receive?

The Post 9/11 GI Bill® provides education benefits that cover a percentage of tuition and fees, depending on how long you have served in the military. Tuition and fees are paid directly to New Horizons Knoxville.

Individuals serving an aggregate period of active duty
after September 10, 2001 of:
Percentage of Maximum
Benefit Payable
At least 36 months;
Or, at least 30 continuous days and discharged due to service-connected disability
100%
At least 30 months < 36 months 90%
At least 24 months < 30 months 80%
At least 18 months < 24 months 70%
At least 12 months < 18 months 60%
At least 6 months < 12 months 50%
At least 90 days < 6 months 40%

Monthly Housing Stipend:

This portion of the benefit is paid directly to the veteran each month he or she is enrolled in classes. The housing stipend is based on the institution's zip code.

Books and Supplies:

Veterans are eligible for up to $1,000 in the form of an annual stipend for books and supplies. This payment is made directly to the student.

Post 9-11 GI Bill® Application Process

To apply for your Post 9/11 GI Bill® benefits, you will need to collect the following information:

  • GI Bill® Benefit Application
  • Form DD214: Certificate of Release or Discharge from Active Duty
  • Dates and service status for each period of military service
  • Number of months of eligibility remaining for benefits under one or more VA education programs
  • Information Pertaining to participation in the "$600 Buy-up Program"
  • GI Bill® Kicker Contract (if participated)
  • Transcripts for all periods of post-secondary education
  • Banking information to allow for direct deposit of benefits

Do not delay your application! Apply online for faster processing at Post 9/11 GI Bill® Benefits Application.

New Horizons Knoxville Application Process

Your New Horizons Knoxville career consultant will review and assist you through the New Horizons Knoxville application process to help kick start your way to a new or advanced IT career. We will help you select and customize the program that is right for you.

You will need to provide the New Horizons Certifying Official a copy of your VA GI Bill® Certificate of Eligibility and your Application for VA Education Benefits (VA Form 22-1990) to include, but not limited to:

  • DD Form 214 (Member 4) for all periods of active duty service (excluding active duty for training)
  • DD Form 2384, Notice of Basic Eligibility (NOBE) if applying for Chapter 1606
  • Copies of orders if activated from the guard/reserves

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government web site at www.benefits.va.gov/gibill.

Knoxville Campus Program Tuition

Programs

Tuition

A+ Certified Technician 3,750
Advanced IT Professional 19,500
Adobe Graphic and Web Specialist 4,380
Business Administration (Associate) 7,500
Computer Support 4,995
IT Security & Infrastructure 23,200
IT Infrastructure 11,000
IT Security 11,000
Medical Billing & Coding Professional 12,500
Microsoft Certified Database Administrator 8,900
Microsoft Certified Solution Developer 9,775
Microsoft Certified Systems Administrator 8,452
Microsoft Certified Systems Engineer 12,452
Microsoft IT Infrastructure Technology Associate 8,995
Network Support Specialist 19,995
Network System Administrator (Professional) 20,995
Office Administration 3,745
Project Management 4,140
Security IT (Associate) 7,995
Security IT (Professional) 20,995

 

Chattanooga Campus Program Tuition

 

Programs

Tuition

Adobe Graphic and Web Specialist 4,380
Computer Support 4,557
Office Administration 3,745
Project Management 4,140

 

Johnson City Campus Program Tuition

 

Programs

Tuition

Computer Support 4,557
Office Administration 3,745
Project Management 4,140

 

Transfer of Credits Disclosure

Credits earned at New Horizons Computer Learning Centers may not transfer to another educational institution. Credits earned at another educational institution may not be accepted by New Horizons Computer Learning Centers. You should obtain confirmation that New Horizons Computer Learning Centers will accept any credits you have earned at another educational institution before you execute an enrollment contract or agreement. You should also contact any educational institutions that you may want to transfer credits earned at New Horizons Computer Learning Centers to determine if such institutions will accept credits earned at New Horizons Computer Learning Centers prior to executing an enrollment contract or agreement. The ability to transfer credits from New Horizons Computer Learning Centers to another educational institution may be very limited. Your credits may not transfer, and you may have to repeat courses previously taken at New Horizons Computer Learning Centers if you enroll in another educational institution. You should never assume that credits will transfer to or from any educational institution. It is highly recommended, and you are advised to make certain that you know the transfer of credit policy of New Horizons Computer Learning Centers and of any other educational institutions you may in the future want to transfer the credits earned at New Horizons Computer Learning Centers before you execute an enrollment contract or agreement.

Cancellation and Refund Policy

    Should a student be terminated or cancel for any reason, all refunds will be made according to the following refund schedule:

    1.       When computing refunds pursuant to this refund policy, the last day of attendance for a student shall be one of the following: (a) The date on the expulsion notice if a student is expelled; (b) The date New Horizons receives a written notice of withdrawal from a student; (c) When no written notice of withdrawal is given, the last day of attendance shall be the date of withdrawal; or (d) The date the student fails to return from an approved leave of absence.

    2.       All monies will be refunded and any loans forgiven, if the student cancels within three (3) business days after signing the enrollment application and making initial payment.

    3.       Cancellation after the third (3rd) business day from signing the enrollment application and making initial payment, including on or before the first day of class or fails to begin class, will result in a refund of all monies paid and any student loans forgiven less a $100.00 administrative fee.

    4.       If New Horizons discontinues the program at any time during the program term, the student will receive a full refund of all monies paid and loans, if any, will be forgiven.

    5.       If after the program has begun and before the expiration of 10% of their program for which he or she was charged, a student withdraws, drops out, or otherwise fails to attend classes, the refund shall equal 75% of all amounts paid and loan balance, if any, forgiven or to be paid by or on behalf of the student for the program, less a $100 administrative fee.

    6.       If after expiration of 10% of the program for which he or she was charged, and before expiration of 25% of the period, a student withdraws, drops out or otherwise fails to attend classes, the refund shall equal 50% of all amounts paid or to be paid on behalf of the student for the program and loan balance, if any, forgiven, less a $100 administrative fee.

    7.       If after expiration of 25% of the program for which he or she was charged, and before expiration of 50% of the period, a student withdraws, drops out or otherwise fails to attend classes, the refund shall equal 25% of all amounts paid or to be paid on behalf of the student for the program and loan balance, if any, forgiven, less a $100 administrative fee.

    8.       If after expiration of 50% of the program for which he or she was charged, a student withdraws, drops out or otherwise fails to attend classes, the student may be deemed obligated for 100% of the tuition, fees and other charges assessed by the institution including any loans.

    9.       Percentage of program completion will be based either on class hours completed with programs of a defined length in hours or months completed for Club programs. Hours completed is calculated on the standard course length even if the student started but did not complete the entire course.

    10.   Refunds will be made within 7 days of termination or receipt of cancellation notice. 


Student Feedback Procedure

At the end of a course, each student completes a course evaluation for the course, the instructor, our facilities, and our customer service. This line of feedback is very important to us, and we encourage all students to feel comfortable using this system. We use these evaluations as a tool to improve our services.  We welcome all comments and feedback.

It is important for the student to be satisfied with our services. Part of achieving this satisfaction requires the quick and amicable resolution of any dispute between the student and New Horizons Computer Learning Center. The best way this task can be accomplished is through immediate discussion between the parties. However, we also have a formal student feedback procedure in place that can be utilized at any time.

A student wishing to escalate his/her complaint should follow the steps listed below:

The student may take the grievance directly to the instructor or their Student Services Representative at any time or submit a written complaint. Most situations can be resolved quickly as soon as the instructor or staff becomes aware of the problem. If the student is not satisfied with the solution, the student may contact our management. Grievance meetings can be conducted over the phone or in person.  For students located in Chattanooga or Johnson City, the Director can offer a convenient day and time to be at the Chattanooga or Johnson City school location for the meeting.   The Director will oversee the gathering of additional data about the issue or incident as necessary to determine a final decision.   The final decision will be made by the Director within seven (7) calendar days of receiving the verbal or written complaint.  The student will receive a formal written resolution within (7) days. 

Students may register any complaints to:

Shannon Byars, Director

New Horizons Computer Learning Centers

408 North Cedar Bluff, Suite 555

Knoxville, TN 37923

(865) 691-1515

Students aggrieved by the action of the school after the attempting to resolve any problem may contact:

Tennessee Higher Education Commission

312 Rosa L. Park Avenue, 9th Floor

Nashville, TN 37243-1102

(615) 741-5293

Any person claiming damage or loss because of any act or practice by this institution that may be a violation of the Title 49, Chapter 7, Part 20, or Rule Chapter 1540-01-02 may file a complaint with the Tennessee Higher Education Commission, Division of Postsecondary State Authorization