Unpacking the Skills Gap AI Training Needs in Today's Companies

Taylor Karl
/ Categories: Resources
Unpacking the Skills Gap AI Training Needs in Today's Companies 2005 0

Once limited to science fiction, AI has become an impactful reality for most organizations. AI’s ability to take on repetitive tasks, generate content rapidly, quickly find patterns in data, and make predictions has revolutionized how organizations operate and interact with their customers. However, with significant changes come big challenges, which can be overcome once identified.

The AI skills gap is one of the biggest challenges you will face when integrating AI into your organization. This skills gap exists on two fronts—internally with your existing employees and externally with insufficient qualified AI professionals in the job market. This skills gap can be a significant barrier to integrating AI technology for many organizations.

The best option to overcome the challenges of AI implementation is to train your technical and non-technical employees, allowing them to gain the AI skills they and your organization need to be successful. Let’s look at some of the most common areas where AI skills gaps occur:

  1. Technical Understanding: This gap arises when fundamental knowledge about AI and its applications is lacking. It's essential for tech teams and even decision-makers to have a basic understanding of algorithms, machine learning concepts, and AI system maintenance. Non-technical employees need to understand the basics of AI and how to use it effectively in their job roles.
  2. Data Science Expertise: AI requires large amounts of data for training and optimization. A significant part of the AI skills gap is a shortage of skilled data scientists who can collect, clean, and analyze this data.
  3. Strategic Application: Even with technical knowledge and data science abilities, there's a need for strategic foresight to apply AI effectively, which includes understanding business needs and deploying AI solutions that offer the highest ROI.


Relevant, job role-based training can eliminate skills gaps found at any level within your organization. We'll next look at why training is your best option and provide you with some ideas to consider as you plan your organization's AI implementation.

Is training worth it?

Are you wondering how AI training can substantially strengthen your organization's performance? AI implementation isn’t only about automating repetitive tasks; it's much more than that. AI training can inspire innovative thought, improve employee efficiency, empower data-driven decision-making, improve security, encourage a culture of continuous learning, and facilitate valuable partnerships with training providers. Let's look at some of the benefits of AI training.

Boosting Innovation and Efficiency

AI training leads to innovation and improves your organization’s performance. With a deep understanding of AI, your teams can harness its power to create opportunities and gain actionable insights. From customer service to supply chain management, AI can streamline processes, handle repetitive tasks, eliminate redundancies, and enrich customer interactions with your organization. The key to unlocking this power is providing your employees with the training they need to take advantage of all that AI can offer your organization.

Empowering Data-Driven Decision Making

Today's business environment is increasingly data-centric. With the right skills, your employees can quickly analyze large amounts of data and find patterns leading to data-based decision-making that can transform your organization. However, there is something to remember as you use AI to gain deeper insights to help your organization make better, faster decisions. With all its power, AI cannot replace the human factor, so AI should only be a part of the decision-making process. AI's data analysis can sometimes come to the wrong conclusion; however, well-trained employees can look at the results AI's data analysis has provided and then discern the most significant data, its context, and how best to use that data strategically.

Improving Security Capabilities

Because technology plays a significant role in your organization's operations, data security is a considerable concern, regardless of size. Cyberattacks, becoming more nuanced and frequent, can incapacitate your organization with data losses, financial burdens, and a tarnished reputation. However, AI can help protect your organization and its data using machine learning to identify network irregularities and predict potential threats. Through the power of AI, you will be able to enhance your organization’s security structure.

To meet security challenges, your IT staff needs the knowledge to manage your organization's security systems and deploy AI as a powerful shield, protecting your network from cybercriminals. Relevant training that closes the skills gaps your IT professionals may have is the best way to overcome this challenge.

Fostering a Culture of Continuous Learning

AI is constantly changing and evolving, which means your organization needs a way to keep pace with it. The engine that will drive your organization’s success with AI today and in the future is a culture of continuous learning. With the rapid pace of AI advancements, your employees’ learning journeys will continue to help maintain your edge over market competitors. Establishing and nurturing a culture of continuous learning will allow your employees to learn, integrate, and leverage new AI technologies rapidly, helping your organization to maintain its edge over competitors in the marketplace.

Just imagine how AI will help your organization grow with well-trained employees helping turn imagination into reality. With AI training, the sky’s the limit!

How Do You Determine Your Training Needs?

Once you've decided to invest in your employees' learning and development, your next step is to determine your employees' training needs. To make this determination, you need to understand their current capabilities and weaknesses related to the AI tools your organization will be integrating. While this may seem monumental, we've broken the process into simple, actionable steps.

Conducting a Skills Assessment

The first and most essential step to take is to begin employee skills assessments. These assessments will establish a baseline of your employees’ AI literacy and skill levels. You can use several methods to gather this information: self-assessment surveys, practical problem-solving tasks, or third-party evaluations. No one method is better than another; the most effective approach will depend on the size and needs of your organization.

Identifying Objectives and Goals

Once you've gained a clear picture of your employees' skills, your next step is to set your business objectives. What do you hope to achieve with AI in your organization? What type of AI-related projects do you envision undertaking? Answers to these questions will help determine the specific AI skills your team needs to acquire.

Forecasting Future AI Implementations

As you formulate your organization's immediate business objectives using AI, you must also consider long-term ones. Determining and planning your organization’s future AI integration also includes predicting the required skills your employees will need. Thinking about and planning for the long term will help your organization successfully prepare for future challenges posed by evolving AI technologies.

 Understanding AI Training Costs

Finally, understanding the costs involved in training your workforce is critical. AI training isn't a simple investment – carefully planning time and financial resource allocation ensures you meet deadlines and stay within budgetary limits. The extent of your training needs can dictate whether in-house training is feasible or if external training providers would be more cost-effective.

By taking these steps, you'll be well on your way towards accurately assessing your employees’ skills and determining your organization’s AI training needs. This process can be a significant undertaking but is a worthy investment for your organization and employees. After all, a well-trained workforce is your best bet at harnessing the true potential of AI.

How Do You Build an Effective AI Training Program

There are several core components to ensure you build a successful AI training program, from designing targeting curriculums to establishing a supportive learning environment. Another crucial aspect of successful training programs is to ensure that your employees are motivated and engaged throughout their program. There are several things to keep in mind when building your programs, including:

Create Targeted Curriculums

The first step is to create targeted curriculums addressing the identified skills gaps for your employees at every level of your organization. AI spans various organizational roles, from data scientists to software engineers, project managers, business analysts, and other non-technical employees. For training to be most effective, it is essential that you create a curriculum that targets your employees’ specific job roles and how they will be interacting with AI. For example, data scientists may require advanced mathematical knowledge and programming skills, project managers might need a broader overview of AI capabilities, and non-technical employees might need to understand the basics of AI and how to use it in their current position.

Foster a Supportive Learning Environment

Creating the right atmosphere for learning is equally important as having a targeted curriculum. Fostering a positive learning environment is crucial because even the best training options and materials aren't enough if employees don't feel encouraged or supported in their learning journey. There are several tactics you can employ that will help promote learning and support for your employees:

  • Nurture curiosity: Encourage questions and open spaces for discussion. Curiosity is a strong driver of learning and innovation.
  • Praise effort and risk-taking: Progress comes through trial and error. Make it clear that mistakes are part of the learning process rather than something to avoid.
  • Provide practical application opportunities: Allow your employees to apply their new skills in real-world scenarios to enhance their understanding and retention of knowledge.

Encourage Employee Engagement

An essential facet of your training programs is ensuring your employees actively engage in their learning. Just as a supportive environment is needed to ensure your employees' success, so is their engagement. Your employees' engagement is critical, so here are a few tips to ensure they remain engaged throughout their learning journey:

  • Make training relevant: Show your employees how the new skills can help them in their current roles or open opportunities for career development.
  • Use inclusive language: Ensure the training content is accessible and relevant to everyone, regardless of their skill level or background.
  • Provide continual feedback: Providing your employees with regular feedback can help learners stay motivated and understand where improvements are required.

Establish Partnerships with Training Providers

When you look at the skill gaps in your organization, you may not have employees with the required skills to implement AI and teach others. An experience gap like this is where building partnerships with training providers comes into play. By partnering with training providers, you will be able to provide your employees with training to acquire the skills they need to work with the implementation of AI in your organization.

Training providers can be active partners in constructing your training programs. Their expertise and course offerings can bridge your employees’ AI skills gap.

The Role of Training Providers in Bridging the AI Skills Gap

If you partner with a training provider, they can offer targeted programs that bridge your employees' skills gaps. Training providers typically offer courses that range from foundational courses for non-technical employees to more advanced technical content such as machine learning, data science, AI algorithms, and neural networks. There are several benefits your organization will gain by partnering with external training providers:

    • Tailored education: Training providers can create custom courses matching your organization's AI training needs and strategies.
    • Access to experts: Training providers typically have experienced AI technology trainers on staff who can provide in-depth knowledge and practical experience.
    • Continuous learning: Training providers update their courses to provide the most up-to-date training content to keep pace with evolving AI technologies.
    • Certification: Training providers can prepare your employees for industry-leading certifications that validate and showcase their AI knowledge and skills, increasing your organization's and employees' credibility.

Training is an ongoing process, especially in a revolutionary field like AI. A continuous learning culture and mindset is the best way for your organization and employees to grow and enhance your employees' AI skills continuously. Building partnerships with key training providers ensures that your organization remains at the forefront of AI innovation, bridging the gap between knowledge and application and positioning you to utilize.

New Horizons is ready to partner with your organization to build a training program that meets the needs of your employees by providing them with the AI skills they need to utilize AI to its fullest potential.

For more information about how you can gain a competitive edge with AI, visit newhorizons.com for our latest AI training bundles, which will help your employees harness the power of AI.