How Much Does ITIL Certification Cost? A Complete Breakdown

Introduction

ITIL® is one of the most widely adopted frameworks in IT service management, used by over 90% of Fortune 500 companies. From streamlining service delivery to aligning IT with business goals, ITIL certifications can boost both individual careers and organizational efficiency. But how much does it actually cost to get certified?

The total investment can vary significantly depending on the certification level, training format, and provider. This guide breaks down ITIL certification costs—from Foundation to Master—so you can plan your path with clarity and confidence.

What Is ITIL and How Much Does It Cost?

ITIL (Information Technology Infrastructure Library) is a globally recognized framework for IT service management (ITSM) that helps organizations align their IT services with business goals. It provides structured guidance for delivering high-quality IT services through standardized practices, processes, and roles—making it one of the most widely adopted frameworks in both public and private sectors.

The cost of ITIL certification varies based on the level of certification, training provider, and format of instruction. On average:

• ITIL Foundation exam fees range from $275 to $500, with training courses typically costing $300 to $2,000 depending on whether they’re self-paced or instructor-led.
• Advanced modules, such as those in the ITIL 4 Managing Professional (MP) or Strategic Leader (SL) tracks, may cost $400 to $500 per exam and $1,200 to $3,500 for training.

Additional Cost Considerations

When budgeting for ITIL certification, be sure to account for the following:

• Course Materials: Some training packages include digital or printed study guides, while others may charge separately.
• Exam Retake Fees: If you don’t pass on the first attempt, retakes may come at an additional cost unless bundled with training.
• Recertification Fees: While ITIL certifications previously had no expiration, PeopleCert now requires all ITIL certificate holders to renew every three years, either by retaking the exam or earning Continuing Professional Development (CPD) points—both of which may incur additional fees.
• Training Bundles: Many providers offer discounted packages that combine training and exam vouchers, which can help reduce overall costs.

Understanding these costs upfront can help you plan effectively and avoid surprise expenses as you advance through the ITIL certification path.

Country	Foundation	Intermediate	Expert	Master
USA	USD 500–800	USD 800–1,500	USD 1,500–2,500	USD 2,500+
UK	GBP 300–600	GBP 400–800	GBP 800–1,500	GBP 1,500+
India	₹30,000–50,000	₹50,000–80,000	₹100,000–130,000	₹130,000+
Australia	AUD 600–900	AUD 900–1,500	AUD 1,500–3,000	AUD 3,000+

Is ITIL Certification Worth It?

Yes—ITIL certification is widely considered a worthwhile investment for IT professionals and organizations alike. Here’s why:

• Career Advancement
  ITIL-certified professionals are highly sought after in roles related to IT operations, service management, and infrastructure. Many employers list ITIL as a required or preferred qualification for key roles in IT service delivery and support.
• Higher Earning Potential
  Industry surveys consistently show that ITIL-certified professionals earn more than their non-certified peers. Average salaries range from $85,000 for Foundation-level roles to over $130,000 for those with advanced ITIL certifications and leadership experience.
• Improved Job Performance
  ITIL provides a structured framework for managing IT services, helping professionals reduce incidents, streamline workflows, and better align IT with business goals. This leads to more efficient operations and stronger performance metrics.
• Industry Recognition
  With global adoption across both public and private sectors—and use by over 90% of Fortune 500 companies—ITIL is one of the most recognized and respected IT service management frameworks in the world.
• Long-Term ROI
  Although the upfront cost of certification can be several thousand dollars for advanced levels, the long-term return in terms of salary growth, promotion opportunities, and job stability makes ITIL a smart investment for many IT professionals.

ITIL Certification Levels and Costs

The cost of ITIL certification depends heavily on the level you pursue and how you choose to prepare. Below is a breakdown of pricing for each level, including exam fees, training options, and bundled packages.

https://www.newhorizons.com/resources/blog/itil-levels

Level	Description	Who Should Pursue	Exam Cost	Training Cost	Estimated Time Commitment
ITIL Foundation	Entry-level certification covering ITIL 4 key concepts and terminology	New or aspiring IT professionals, service desk staff, and anyone entering ITSM.	$275–$500	$300–$2,000	2–6 weeks
ITIL 4 Managing Professional	Advanced certification for IT practitioners; includes 4 required modules	IT managers, process owners, operations leads, and experienced IT support personnel.	$400–$500 per module	$1,200–$3,000+ per module	4–7 months
ITIL 4 Strategic Leader	Focused on aligning IT strategy with business; includes 2 modules	Senior IT leaders, CIOs, business relationship managers, and IT strategy professionals.	~$500 per module	$2,000–$3,500 per module	3–5 months
ITIL Master	Highest level; based on real-world project submission and expert review	ITSM experts with significant experience who want to demonstrate mastery and leadership.	Varies (custom) See details	Varies (case-by-case)	9–18 months

How to Choose the Right ITIL Training Provider

With so many ITIL training options available, choosing the right provider can significantly impact your learning experience, exam success, and long-term value. Here are key factors to consider when selecting a training partner:

Accreditation Matters

Make sure the provider is PeopleCert-accredited, as PeopleCert is the sole authorized exam institute for ITIL certifications. Accredited providers ensure that the course content aligns with the latest ITIL 4 syllabus and prepares you for the official exam.

Self-Study vs. Virtual Instructor-Led Training (VILT)

Your learning style and schedule will play a big role in which format is right for you:

• Self-Study
  Ideal for independent learners, self-study is the most budget-friendly option. You’ll buy study guides or digital courses and learn at your own pace. However, you’ll miss out on live feedback, group discussions, and expert insights that can boost your understanding and confidence.
• Virtual Instructor-Led Training (VILT)
  VILT courses are taught live online by certified instructors, offering the structure and support of a traditional classroom with the flexibility of remote learning. This format is great for learners who want guidance, interaction, and a focused schedule.
  Providers like New Horizons not only deliver high-quality VILT sessions but also often include exam vouchers, which simplifies registration and saves you money.

While self-study may seem convenient, many professionals find that VILT leads to stronger comprehension, better retention, and higher exam pass rates—especially for intermediate and advanced ITIL modules.

Included Features and Materials

Look for providers that offer all-inclusive packages. This may include:

• An official exam voucher
• Access to practice tests
• Digital or printed study materials
• Post-course support or access to a learning portal
• Optional exam retake support (some offer “exam pass guarantees”)

These extras can provide better ROI and make your certification journey more efficient.

Student Reviews and Instructor Experience

Read reviews or testimonials to understand the provider’s reputation. A knowledgeable, engaging instructor can make complex ITIL concepts much more accessible—especially for beginners.

Flexibility and Scheduling

If you’re balancing work and training, check if the provider offers multiple course schedules or self-paced components. Even VILT classes may offer weekend or evening options.

Tip: Investing in a trusted, accredited provider—especially one that bundles exam prep and vouchers—can save time, reduce stress, and increase your chances of passing the exam on the first attempt.

Certification Renewal: What You Need to Know

One of the most important recent changes to the ITIL certification program is the introduction of a three-year renewal requirement for all ITIL certificates. This policy, implemented by PeopleCert in 2023, means that even foundational-level certifications must now be actively maintained.

Here’s how the renewal process works:

Renewal Options

To keep your ITIL certification active, you must complete one of the following within three years of earning it:

• Retake the latest version of the exam for your certification level.
• Earn and log Continuing Professional Development (CPD) points through PeopleCert’s MyAxelos subscription platform.
• Complete another course in the same product suite (e.g., another ITIL 4 module).

Costs to Consider

• MyAxelos subscription: ~$122 USD/year, required for CPD tracking.
• CPD activities: Some are free (e.g., webinars), but others—like additional training or attending events—may come with a fee.
• Exam retake: If you choose to retake an exam to renew, standard exam costs will apply.

What Happens If You Don’t Renew?

If your certification expires and you don’t renew, it will still appear on your record as “inactive.” While it doesn't erase your achievement, employers or clients may view it as outdated—especially in roles where up-to-date ITSM practices are essential.

Pro Tip:

Many training providers, including New Horizons, offer ongoing learning paths that can support your CPD requirements or prepare you for your next exam—making it easier to maintain your certification without extra stress.

Final Thoughts: Planning Your ITIL Certification Journey

ITIL certification is more than a credential—it’s a practical investment in your career and your ability to drive efficient, business-aligned IT services. From entry-level professionals building foundational knowledge to experienced leaders refining strategic skills, the ITIL framework offers a clear development path with measurable returns.

By understanding the full range of costs—from training and exam fees to recertification requirements—you can make informed decisions and avoid unexpected expenses along the way. Choosing a trusted, accredited training provider that offers bundled exam prep and live instruction can help maximize your results and minimize frustration.

The demand for ITIL expertise continues to grow across industries. With the right preparation and support, certification can lead to higher salaries, stronger performance, and greater impact in any IT service role.

Ready to take the next step? Now is the time to start your ITIL journey with confidence.