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Our Anaheim IT Training Team

Behind every positive training experience is a team of supportive and knowledgeable mentors.

All the New Horizons coaches and instructors underwent extensive training and have had real-world success in their fields. Their course programs are suited to your learning styles, and they can customize learning solutions according to your requirements.

If you encounter technical issues during your classes, our IT support team will assist you and answer your questions.

Contact Us

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Meet Our Team

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Bernie Stevenson Anaheim

Bernie Stevenson Anaheim
Instructor

Anaheim Bernie has over 15 years' professional experience and is a graduate of NUI Maynooth with a MA in Innovation and Strategy and a BA in Training and Development. Bernie’s business ethic is to foster strong relationships, engage stakeholders, and demand high standards while managing and developing talent within an organization. She is committed to continuous quality improvement through review, assessment and evaluation. With her expert consulting and influencing, she helps her clients develop the unique ability to self-evaluate, to challenge the norms of their organizations, to boost staff motivation and morale. In her current role at the Irish Red Cross, Bernie drives best practice to establish robust systems and processes in the 150 branches across the country.

Education is what survives when what has been learned has been forgotten.

Crystal Bessix Anaheim Instructor

Crystal Bessix Anaheim Instructor
Instructor

Anaheim Instructor Crystal is an award-winning branding strategist, guest lecturer for leadership. Her experience in higher education and dedication as an adjunct professor brings a well-rounded perspective to learning and strategy at work. As a doctoral practitioner, Crystal has investigated, researched, and synthesized countless advanced leadership theories and practices such as situational leadership, transformational and transactional leadership, women in leadership, and the intersection of leadership and entrepreneurship. From working with startup businesses to global companies and government agencies, Crystal has spearheaded organization restructuring, product innovations, go-to market strategies, and streamlined processes and systems to drive significant growth.

Education is what survives when what has been learned has been forgotten.

Brian Ackles Anaheim Name

Brian Ackles Anaheim Name
Instructor

Anaheim Instructor Brian Ackles has over 27 years delivering complex projects, developing excellence in people and organizations, and refining project processes. Brian’s focus on practical solutions to project and business opportunities has been refined through over 25 years of living and sailing in Europe, North America and across the Pacific. Through his consulting company, McApples Consulting, Brian continues to work with leading companies around North America, the United Kingdom and New Zealand streamlining processes and moving them towards sustainable project practices. As a co-author of Making Sense of Sustainability Project Management, Brian continues to promote sustainable project and business practices every chance he gets.

Kim Nugent

Kim Nugent
Instructor

Kim has served as a University President and VP of Faculty Development, collaborating with her clients to improve operational effectiveness, faculty development, student engagement and improvement of graduation rates. She provides a practical approach to expand leadership capacity and build bench strength which has led her to build a customized leadership academy to support an organization’s culture, mission, and values. She helps educational organizations and small businesses solve retention and engagement problems through customized programs by bringing together people, igniting passion, and improving processes to achieve enhanced and sustainable performance.

Interesting Facts and Hobbies:

She provides a practical approach to expand leadership capacity and build bench strength which has led her to build a customized leadership academy to support an organization’s culture, mission, and values. She helps educational organizations and small businesses solve retention and engagement problems through customized programs by bringing together people, igniting passion, and improving processes to achieve enhanced and sustainable performance.

Quote by She provides a practical approach.

Maura Dolan

Maura Dolan
Instructor

Maura is an accredited coach and trainer with over 17 years’ experience delivering training courses and coaching senior executives and leaders in a broad range of industries. She designed and delivered an internationally recognized advanced coaching and mentoring qualification.

Interesting Facts and Hobbies:

Her company, Life & Executive Coaching Institute (LECI), is an approved QQI provider for a range of Level 6 Coach Training and Train the Trainer. Maura’s signature strength as an Executive Coach and an Accredited Trainer is her ability to balance her empathetic style with a challenging action and performance-based focus. She achieves this through building non-judgmental, authentic, and supportive relationships.

Education is what survives when what has been learned has been forgotten.

Gary Morgan

Gary Morgan
Instructor

Gary has over 35 years’ experience in the field of education and leadership. With extensive success in growing leadership talent across cultures, corporations and college campuses around the world, he has a proven track record for success. As an experienced speaker, Gary has inspired audiences to achieve their leadership potential at over 100 conferences and speaking engagements each year. As a corporate and academic advisor, he has used his knowledge to help build robust plans for leadership when they did not exist. As a published author, Gary has established a nationally recognized, credentialed leadership certificate and minor programs with a premier leadership development program for the second largest university in the United States.

Interesting Facts and Hobbies:

His company, Life & Executive Coaching Institute (LECI), is an approved QQI provider for a range of Level 6 Coach Training and Train the Trainer. Maura’s signature strength as an Executive Coach and an Accredited Trainer is her ability to balance her empathetic style with a challenging action and performance-based focus. She achieves this through building non-judgmental, authentic, and supportive relationships.

Education is what survives when what has been learned has been forgotten.

Gabe Chapa

Gabe Chapa
Instructor

As a former New Horizons student, Gabe can relate to students’ experiences better than most. He prefers to utilize both theoretical and real-world examples in his classes to produce a well-rounded experience for his students. “My favorite part of instructing is seeing the “a-ha” moment when a student gets it,” Gabe states. He knows that classes can be a bit of an improvisation game when it comes to questions so he remains ready for anything, and knows that the way he sets up the class creates a relaxed and informative environment that leads to the highest levels of student satisfaction.

Phillip Dunn

Phillip Dunn
Instructor

Phillip has over 16 years of experience with the training industry. He has worked in a wide variety of organizations ranging from small businesses just getting started to working in management in a Fortune 100 company. His years of experience within the corporate world has provided him the foundation for his Business Skills training. He applies many of the skills that propelled him forward to success in his classes and passes them on to his students.

Christopher Dominguez

Christopher Dominguez
Instructor

“I have four anchors: bringing value to the customer, success for my client organizations and my individual students, and my own personal and professional success.” Chris has over 10 years of experience with end-user programs and the teaching of such products. His skills extend beyond Applications training and into Business Skills.

Bill Sullivan

Bill Sullivan
Instructor

He has been a New Horizons Technical Instructor for 23 years, while also engaged in IT consulting and electronic product development. Bill was our pioneer for our long-term Night Tracks for MCSA/MCSE over six, nine, and 12 month programs. In 1996, Bill introduced CompTIA A+ to New Horizons, and was integral in the development and continuous delivery of the A+ course and its labs over the last 20 years. He further expanded our CompTIA offerings with Network+, Server+, Security+, iNet+, Cloud Essentials and Certified Advanced Security Practitioner. With Associate degrees in Computer Electronics and General Electronics and an FCC Radio Operator’s license, Bill created a Radio Communications course for municipal utilities, offered only through New Horizons Learning Group.

James Hanavan

James Hanavan
Instructor

As an instructor with a little over two decades of experience, James has assisted with the rollouts of several generations of Microsoft products. Remember Windows NT 4.0? James does. In addition to being a Microsoft Certified Trainer, he is also certified in Cisco as both a CCNA and a CCSI. Along with his experience in technical training, he also has extensive experience working as an IT consultant, including in our own IT department. He has set up and managed our internal email systems since 2007. He migrated us from a legacy phone system to Lync 2010 and continues to support that as our Skype for Business implementation. So, when you call or email us to book your class with James, you will be using systems he set up and maintains. He implemented our internal System Center Configuration Manager deployment and uses it to deploy desktop applications and keep our desktop infrastructure up to date. He is also actively involved in our internal efforts to migrate our desktops to Windows 10.

Kent Tuominen

Kent Tuominen
Instructor

Upon graduating New Horizons, he joined us an application instructor and then transitioned into our technical department. He taught classes ranging from hardware all the way to operating systems (OS’s). Kent also took the initiative to train incoming instructors and help them acclimate to the New Horizons’ classrooms and course content. He has extensive “Train the Trainer” experience and shares the New Horizons vision of training. After three years of applications training, he applied for an open technical training position and secured the position. He was placed into the Novell track where he primarily taught Netware 4.11 and Netware 5.0. In 1999, he transitioned into Microsoft after achieving his MCSE in Windows NT 4.0 and he continued within the Microsoft track all the way up to Server 2016.

James Nelson

James Nelson
Instructor

James began his career at New Horizons in 1998, and is now one of New Horizons longest tenured trainers. He attended his first computer programming course (BASIC Programming) in 1981, where he built business PC systems while working as a database and programming consultant. During his tenure at New Horizons, James has traveled to various locations to train clients including military organizations and large Fortune 500 companies. James enjoys the personal satisfaction of seeing the light bulb turn for students, being able to see a struggling student now understand complex solutions to everyday IT programs.

Eddie Gonzalez

Eddie Gonzalez
Instructor

That is the first selfie I've ever taken. We've come a long way in technology from when I was my kids' age. I remember one of my first jobs was for the City of Anaheim through the Junior Training Partnership Act (JTPA). One summer in high school I worked at City Hall for the Fire Authority, and the next summer I worked for the Housing Department for City of Anaheim. This was not only my first exposure to working in government, but it also got me really interested in working with computers. (Of course I was introduced to computers in elementary, but this was something beyond playing Oregon Trail!) After high school, I had a few setbacks, but I got back on track when I attended a learning center, similar to New Horizons. I paid my own money to learn Microsoft Office, Windows NT, Netware, A+. I then set out to start my career as an IT professional.

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New Horizons of Anaheim

1900 S. State College Blvd. Suite 100, Anaheim, CA 92806.

Our clients success says it all...

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