Students will learn to map business processes easily and efficiently using the industry standard - BPMN which stands for Business Process Modeling Notation from the Object Management Group (OMG). Students will learn the best practices in process mapping using the latest industry standards (BPMN) so that both the business and IT stakeholders will be able to understand the models and map processes consistently through-out their organization. This course may earn a Credly Badge.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of this course, you will be able to:

Provide a solid foundation for applying business process modeling principles and best practices with BPMN
Demonstrate how to solve practical business problems using BPMN Business Process Diagrams (BPDs)

  • Introduction

  • What is Business Process Modeling?
    What is Business Process Modeling Notation (BPMN)?
    Benefits of BPMN

  • An Overview of Governance

  • An overview of governance
    Key governance questions to ask
    What happens if you don't have effective governance?

  • Mapping the Business Problem

  • Define a strategic outcomes map
    Define a Business model and relevant processes

  • Modeling Simple BPMN Structures

  • When do you use BPMN?
    What are simple BPMN structures?
    AS-IS vs. TO-BE modeling

  • Modeling Complex BPMN Structures

  • What are complex BPMN structures
    When to use complex BPMN structures

  • Analyzing Process Models

  • Identifying poor process models
    Creating process models that everyone can understand
    Identify criteria for a well-defined process

  • Process Mapping vs. Process Modeling

  • Determine when to create a process map
    Determine when to create a process model
    Asking the four 'Ares'

  • Additional Resources

  • Learning about BPMN 2.0
    More useful BPMN links
    BPMN 2.0 free editors


Project Managers, Business Analysts, Business and IT stakeholders working with analysts will benefit from this course.




While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

Course Info

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Cost: $ 1,535

Length: 2.0 days (16 hours)


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