This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

1

  • Fundamentals of change management

  • Basics of change management
    Understanding levels of change
    Identifying misconceptions about change
    Importance of change
    Understanding the benefits of change
    Identifying essential areas of change
    Leading change
    Promoting successful change
    Understanding resilience
2

  • Change process

  • Steps of a change process
    Analyze a situation
    Understanding the aspects of change
    Choose an action
    Implement the action
    Creating a sense of urgency
    Motivating employees
    Preventing failure
    Monitor the progress
3

  • Obstacles to change

  • Resistance
    Resisting change
    Understanding negative reactions
    Easing the tension
    Complacency
    Identifying causes of complacency
    Crisis
    Reacting to a crisis
    Preparing for a crisis
4

  • Managing change

  • Creativity
    Encouraging creativity
    Commitment
    Developing commitment
    Communication
    Communicating during a change
    Demonstrating support by listening
    Controlling the grapevine
5

  • Adapting to change

  • Truths and misconceptions
    Identifying truths and misconceptions
    Understanding the transition process
    Factors affecting response
    Understanding response styles
    The endings phase
    Understanding the endings phase
    Managing the endings phase
6

  • Coping with uncertainty

  • The exploration phase
    Understanding the exploration phase
    Understanding responses
    Understanding needs
    Management of the exploration phase
    Managing uncertainty
7

  • Moving forward

  • The new beginnings phase
    Understanding the new beginnings phase
    Understanding needs
    Management of the new beginnings phase
    Understanding communication guidelines

Audience

This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted.

Language

English

Prerequisites

There are no prerequisites for this course.

$435

Length: 1.0 day (8 hours)

Level:

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Course Schedule:

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18
Oct
Wednesday
8:00 AM PT -
4:00 PM PT
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19
Dec
Tuesday
9:00 AM ET -
5:00 PM ET
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12
Jan
Friday
9:00 AM ET -
5:00 PM ET
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16
Apr
Tuesday
8:00 AM PT -
4:00 PM PT
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20
Jun
Thursday
9:00 AM ET -
5:00 PM ET
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