About
Course Outline
Audience
Prerequisites
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. This course may earn a Credly Badge.
* Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Learning Objectives
After completing this course, students will know how to:
- Identify and manage sources of conflict
- Define an effective strategy to deal with conflict
- Implement a process to manage conflict situations
- Build civility in the workplace
Course Info
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Online Schedule
Cost: $ 1,500
Length: 2.0 days (16 hours)
Level:
Next Available Classes:
27
Apr
Thursday
9:00 AM ET -
5:00 PM ET
5:00 PM ET
Available
31
Jul
Monday
9:00 AM ET -
5:00 PM ET
5:00 PM ET
Available
26
Oct
Thursday
9:00 AM ET -
5:00 PM ET
5:00 PM ET
Available