To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this course, students will know how to:

- Use wisdom and understanding to lead others
- Deliver constructive critiques to your staff
- More effectively coach and mentor your staff
- Develop new managers
- Better motivate your staff
- Navigate organizational politics

1

  • Leading Others

  • Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control
    Leveraging Your Organization's Structure
    Knowing Your Employees - Developing Empathy
    Beginning with the End in Mind and Back-Casting to the Desired Future State
    Setting S.M.A.R.T. Goals
    Earning Your Team's Trust with Honesty, Reliability, Availability, and Openness
2

  • Strategies for Course Correction

  • Lighting a Fire- Motivating, Guiding, and Inspiring
    Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating
    Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
    Defining Team Roles and Creating a Balanced Team
3

  • Effective Coaching and Mentoring

  • Providing Clear and Timely Feedback
    Creating a Supportive Environment
    Building a Mentorship Plan - Mentoring for Success
4

  • Training New Managers

  • Preparing, Developing, and Supporting New Managers
    Defining and Building Competencies
    Documenting Best Practices while Rewarding and Emulating Effective Managers
    Encouraging a Peer Network
5

  • Motivation

  • Understanding the 8 Level Hierarchy of Needs
    Managing Across Generations
    Applying the CARE Model
6

  • Organizational Politics

  • Being Politically Savvy, Ethical, and Effective
    Building Political Intelligence
    Understanding the Landscape
7

  • The Big Picture

  • Thinking Through the Elements of Management

Audience

Mid- and upper-level managers looking to hone their senior management skills will benefit from this course.

Language

English

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

$2,250

Length: 3.0 days (24 hours)

Level:

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Course Schedule:

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30
Oct
Monday
9:00 AM ET -
5:00 PM ET
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13
Feb
Tuesday
9:00 AM ET -
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29
Apr
Monday
9:00 AM ET -
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