From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course will teach students the skills and behaviors needed to successfully transition into an IT manager role. This course may earn a Credly Badge.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After completing this course, students will be able to:

- Make a smooth transition into management
- Develop your authentic leadership style
- Engage and empower staff to achieve excellence
- Build high-performing, collaborative teams
- Apply delegation best practices
- Attract and retain great staff

1

  • Making the Transition into Leadership

  • Defining Success
    Developing Leadership Competencies
    Acting as Leader, Liaison, Figurehead. Monitor, Disseminator, and Spokesperson
    Allocating Resources
    Acting Entrepreneurially
    Negotiating and Handling Disturbances
2

  • Building Trust, Engagement and Involvement

  • Applying SCARF
    Leading by Example with the 5 Components of Emotional Intelligence - Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skill
    Engaging, Involving, and Motivating Others
    The 4 Disciplines of Motivation - Behavioral, Cognitive, Psychodynamic, and Humanistic
    Working with Differing Personality Styles
    Developing Your Leadership Psychological Toolkit
    Discovering and Meeting Stakeholder Expectations
3

  • Collaboration & Teams

  • Creating, Facilitating, and Maintaining Teams
    Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives
    Modern, Autonomous, Self-Organizing, and Cross-Functional Teams
4

  • Building People with Challenging Work

  • Willingness to Delegate
    Delegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight
5

  • Attracting and Keeping Great People

  • Managing Performance
    Knowing Your Staff
    Checking Assumptions
    Engaging Your Team
    Leading and Coaching for Success
    Managing Disruption

Audience

IT Professionals who expect to or who have recently transitioned into a management role will benefit from this course.

Language

English

Prerequisites

There are no prerequisites for this course.

$2,250

Length: 3.0 days (24 hours)

Level:

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Course Schedule:

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13
Mar
Wednesday
9:00 AM ET -
5:00 PM ET
Available
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25
Jun
Tuesday
9:00 AM ET -
5:00 PM ET
Available
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