In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.

starstarstarstarstar_outline

* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Upon successful completion of this course, students will be able to:
- determine the roles that a manager must fill on a team, and explore the key areas of personal development.
- discover how to detect silent messages through body language and other means of nonverbal communication. You will also bolster your listening skills through active listening.
- discover ways of identifying problems, prioritizing problems, and implementing solutions effectively.
- empower your workgroup through delegation and coaching.
- discover the stages of team development and examine the need for regular team meetings.

1
  • Developing as a Manager

  • Identify Effective Manager Roles
    Develop Personal Skills

2
  • Communicating Successfully

  • Communicate Without Talking
    Manage Better by Listening
    Assert to Achieve

3
  • Cultivating Great Teams

  • Create an Invincible Team
    Inspire Team Success
    Run Team Meetings
    Resolve Conflicts Positively

4
  • Empowering Your Workgroup

  • Delegate For Results
    Coach for Achievement
    Optimize Staff Performance

5
  • Creating Successful Solutions

  • Identify and Define the Problem
    Determine the Root Cause
    Identify a Solution
    Implement Solutions Decisively

Audience

Business professionals who are either at the managerial level, or are interested in becoming team leaderswill benefit from this course.

Language

English

Prerequisites

There are no rerequisites for this course.

$450

Length: 1.0 day (8 hours)

Level:

Not Your Location? Change

Course Schedule:

Schedule select
06
Dec
Wednesday
9:00 AM ET -
5:00 PM ET
Available
Schedule select
29
Feb
Thursday
9:00 AM ET -
5:00 PM ET
Available
Schedule select
29
May
Wednesday
9:00 AM ET -
5:00 PM ET
Available
Loading...