In this course, students will identify and set up: computer hardware, software, networks, files, wireless devices and discuss safety.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Upon successful completion of this course, students will have introductory knowledge of computer systems and mobile devices.

1

  • Identifying Computer Hardware

  • Identify Types of Computing Devices
    Identify Internal Computer Components
    Common Computer Connector Types
    Identify Common Peripheral Devices
2

  • Identifying Computer Software

  • Compare Functions and Features of Common Operating
    Systems
    Identify Application Software
3

  • Setting Up a Basic Workstation

  • Connect Hardware
    Install and Configure Operating Systems
    Install and Configure Applications
    Configure Accessibility Options
4

  • Configuring Network Access

  • Network Connection Types
    Install and Configure a SOHO Router
    Network and Alternative Technologies
    Sharing and Storage Methods
5

  • Working with Files, Folders, and Applications

  • Create Files
    Navigate a File Structure
    Manage Files and Folders
    Compress and Extract Files
    Create Screen Captures
6

  • Configuring and Using Wireless Devices

  • Configuring Wireless Devices
    Use Wireless Devices
7

  • Securing Computing Devices

  • Identify Security Threats
    Apply Security Best Practices
    Perform Secure Web Browsing
8

  • Supporting Computers and Users

  • Environmental and Safety Concepts
    Back Up and Restore Data
    Manage Software
    Implement Basic Support Measures

Audience

This course is intended to help participants learn basic principles and techniques of providing PC, mobile, applications, and network support.

Language

English

Prerequisites

There are no stated prerequisites for this course. Please check with your representative for details.

$1,800

Length: 3.0 days (24 hours)

Level:

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