ServiceNow Training Courses

Help your teams get more value from the ServiceNow platform with hands-on training designed for administrators, developers, implementers, analysts, and business teams. New Horizons offers ServiceNow courses that support platform administration, application development, CMDB, asset management, analytics, AI implementation, and strategic portfolio management.

 

Featured ServiceNow Courses

ServiceNow Administration Fundamentals (SNAF)

Build core skills for administering the ServiceNow platform. This 3-day course is offered through Virtual Instructor Led and Private Group delivery.

3 Days | $2700 USD

ServiceNow Administration Advanced (SNSAA)

For teams ready to go beyond the fundamentals and deepen their ServiceNow administration capabilities. New Horizons lists this course in upcoming ServiceNow training schedules.

2 Days | $1900 USD

Application Development Fundamentals

Learn how to create applications in ServiceNow through hands-on labs and practical application-building activities.

3 Days | $2700 USD

Configuration Management Database (CMDB) Fundamentals

Designed for administrators, implementers, and architects who need to design, configure, ingest data, govern CMDB health, and gain insights from their CMDB implementation.

3 Days | $2700 USD

Hardware Asset Management (HAM) Fundamentals

Learn techniques and best practices for creating and managing hardware assets and consumables throughout their lifecycle.

3 Days | $2700 USD

Software Asset Management (SAM) Professional Fundamentals

Learn how to manage the software asset lifecycle, including license models, entitlements, compliance, optimization, usage, and reclamation.

3 Days | $2700 USD

Platform Analytics (PA) Fundamentals

Learn best practices for using and administering ServiceNow Platform Analytics.

2 Days | $1900 USD

Strategic Portfolio Management (SPM) Fundamentals

Learn how ServiceNow SPM supports portfolio alignment, value-based decision-making, and continuous portfolio adaptability.

3 Days | $2700 USD

ServiceNow AI Implementation (SNAII)

Get a practical introduction to implementing, managing, customizing, and governing AI-powered solutions on the ServiceNow AI Platform.

2 Days | $1900 USD
 

Why Choose New Horizons for Your ServiceNow Training?

Private Group Training
Let our world-class instructors come to you to deliver training at your place of business or we can present to your team online using our Virtual Instructor-Led Training platform. Unify your team's learning experience by scheduling a Private Group Training session.
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Custom Training Solutions
Make sure your business objectives are being met by customizing the class to specifically address your needs. Our subject matter experts can customize the class to specifically address the unique goals of your team.

Free Re-Takes
Most completed New Horizons courses carry our unbeatable Learning Guarantee. This guarantee allows students to repeat most courses, if they are the same version, FREE OF CHARGE, within six months of course completion. Exceptions: Cisco, Citrix, VMware, Red Hat, and courses provided by affiliated 3rd party training providers.

Guaranteed to Run Schedule
Schedule your Guaranteed to Run (GTR) class with confidence. Choose from hundreds of GTR dates across a diverse catalog of course titles and never worry about your class cancelling at the last minute.