This course will empower you with the foundational skills and knowledge needed to effectively implement Workspace ONE. In this course, you will configure and secure unified endpoint activation, registration, and authentication and integrate industry-recognized enterprise technologies with VMware Workspace ONE.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

By the end of the course, you should be able to meet the following objectives:
Identify and describe major components of the Workspace ONE solution
Identify and describe the enterprise integration and productivity components
Explain the concept of the Digital Workspace and the Digital Workspace experience
Identify authentication technologies used in Workspace ONE
Navigate the VMware Workspace ONE UEM and the VMware Workspace ONE Access consoles
Install, configure, and validate integrated components
Explain the integration of the Workspace ONE solution with directory services
Create and explain environment group structures
Demonstrate end-user Workspace ONE portal configuration
Configure Workspace ONE registration and activation
Enroll and manage mobile devices and endpoints
Provision and secure applications
Enable the unified application catalog
Apply single sign-on and multifactor authentication Integrate with virtual desktop infrastructure (VMware Horizon virtual desktops and applications) Create and implement profiles, authentication policies, and role-based access controls
Explain and issue device commands
Manage email configurations Integrate with content resources and provision access
Explain and analyze reporting and auditing
Leverage VMware Workspace ONE Intelligence for advanced reporting and automation
Apply general troubleshooting techniques
Implement unified endpoint management with Workspace ONE

  • Course Introduction

  • Introductions and course logistics
    Course objectives

  • Introduction to Workspace ONE Unified Endpoint Management

  • Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE Platform.
    Summarize basic implementation of Workspace ONE UEM
    Investigate Modern Windows Management with Workspace ONE UEM

  • Workspace ONE UEM Console

  • Outline features of the Workspace ONE UEM Console
    Navigate the Workspace ONE UEM Console

  • Workspace ONE UEM Architecture

  • List the common Workspace ONE UEM Integration Components
    Outline the core components of Workspace ONE UEM
    Outline the benefits of implementing Directory Services Integration
    Summarize the benefits of implementing Certificate Authority Integration
    Describe the benefits of implementing Email SMTP Integration
    Describe the benefits of deploying VMware AirWatch Secure Email Gateway
    Explain the purposes of deploying VMware Unified Access Gateway
    Describe the benefits of deploying VMware TunnelTM
    Summarize the functions of Content Gateway

  • Mobile Endpoint Enrollment and Management

  • Outline UEM options
    Configure Workspace ONE UEM for Endpoint Management
    Enroll Mobile endpoints
    Describe the functions and benefits of the Apple Device Enrollment Program
    Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment flow

  • Windows 10 Onboarding

  • Outline basic principles of Windows 10 Endpoint Onboarding
    Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods
    Outline the steps of configuring Cloud Windows 10 Auto Discover Service
    Summarize the steps of configuring Azure AD integration
    Use Office 365 applications for Windows 10 desktop enrollment
    Explain Windows 10 Desktop out-of-box enrollment

  • Securing and Configuring Endpoints

  • Summarize the comprehensive endpoint and console security features provided by Workspace ONE UEM Console
    Assess uses of administrative roles
    Examine the proper use of profiles and resources for endpoint management
    Explain Windows 10 policy management
    Outline product provisioning
    Configure compliance policies
    Manage endpoints with Workspace ONE UEM
    Use the Self-Service Portal to manage an endpoint

  • Application Access and Security

  • Describe the functions and benefits of using application management capabilities in Workspace ONE UEM
    Summarize application management capabilities of Workspace ONE UEM
    Plan a public application management strategy
    Design an application security strategy
    Examine the Windows 10 Business Store Portals role in your application management strategy
    Deploy Win32 applications

  • Email Configurations

  • Describe the benefits of managing email with Workspace ONE UEM
    Deploy managed email settings
    Evaluate email integration models
    Support the implementation of AirWatch Secure Email Gateway
    Integrate PowerShell
    Support Google Sync integration
    Evaluate email compliance policy strategies
    Describe the features and functionality of the Email Notification Service

  • Content and Resources Implementation

  • Describe the benefits of performing content management with Workspace ONE UEM
    Summarize the functions and benefits of Workspace ONE Content application
    Evaluate the benefits of the Workspace ONE Content application
    Access content and repositories from the Workspace ONE Content application
    Support end-user use of the personal content feature
    Implement a content management strategy that allows for access on endpoints
    Access internal repositories with the Content Gateway

  • Workspace ONE Intelligence and UEM Reporting

  • Summarize the features and functionality of Workspace ONE Intelligence
    Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy
    Execute a report strategy
    Outline the steps of integrating Syslog with Workspace ONE UEM
    Weigh the benefits of a telecom management

  • Digital Workspace

  • Evaluate the impact of integrating the Digital Workspace
    Outline the core components of Digital Workspace
    Evaluate the impact of utilizing virtual desktop infrastructure as part of your UEM strategy

  • Workspace ONE Access Console

  • Navigate the Workspace ONE Access Console
    Execute directory integration with Workspace ONE Access
    Develop an identity and access management strategy

  • Workspace ONE Platform Architecture

  • Evaluate Workspace ONE deployment options
    Describe the VMware recommended Workspace ONE Architecture
    Examine High Availability and Disaster Recovery options

  • Digital Workspace Integration

  • Integrate Directory Services with Workspace ONE UEM and Workspace ONE Access
    Synchronize users and groups from Directory to Workspace ONE Consoles
    Integrate Certificate Authority with Workspace ONE UEM
    Outline the steps for performing Digital Workspace integration
    Integrate the Digital Workspace
    Stage resources for Workspace ONE registration and management
    Register and manage endpoints with Workspace ONE
    Elevate the management level of an endpoint from Workspace ONE registered to Workspace ONE managed

  • Productivity Integration

  • Formulate productivity integration needs
    Deploy the Unified Access Gateway
    Install and configure VMware Tunnel
    Install and configure the VMware Content Gateway
    Install and configure AirWatch Secure Email Gateway

  • Web and Virtual Application Management

  • Formulate a web and virtual application management strategy
    Configure web and virtual applications
    Manage web and virtual applications

  • Single Sign-On for Applications

  • Describe the single sign-on capability provided by Workspace ONE
    Summarize how single sign-on can be used for native mobile applications
    Outline the authentication methods supported by Workspace ONE
    Evaluate the effectiveness of VMware Workspace ONE Verify


Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants will benefit from this course.




This course has no prerequisites.

Length: 5.0 days (40 hours)


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