This course teaches you how to implement Cisco Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud, including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity Connection, Cisco Finesse, Cisco Collaboration Endpoints, Cisco Webex Teams, and Cisco Webex Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python. This course prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam.


* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

After taking this course, you should be able to:
- Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
- Examine API and automation capabilities and concepts for Cisco Unity Connection
- Examine API and automation capabilities and concepts for Cisco Finesse
- Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
- Examine API and automation capabilities and concepts for Cisco Webex Teams
- Examine API and automation capabilities and concepts for Cisco Webex Meetings

  • Course Outline

  • Automating Cisco Unified Communications Manager
    Automating Cisco Unity Connection
    Automating Cisco Finesse
    Examining Cisco Collaboration Endpoint Automation
    Examining Cisco Cloud Collaboration Automation
    Examining Cisco Conferencing Automation

  • Lab outline

  • Configure the Initial Collaboration Lab Environment
    Verify Phone Details
    Configure Phone Line Label
    Configure User Pin
    Configure System Forward No Answer Timer
    Configure Route Plan Report
    Deploy Basic SQL Query
    Deploy Advanced SQL Query
    Configure an Alternate Extension in Cisco Unity Connection
    Configure Voicemail Pin
    Verify Agent Settings
    Deploy Gadget
    Deploy Modify Call Via Video Codec
    Configure System Name and Branding
    Deploy and Monitor Video Call
    Configure Custom Control Panel
    Deploy Macro
    Verify Cisco Webex Organization and License Information
    Configure New Cisco Webex Teams Room
    Deploy Interactive Bot
    Deploy Widget
    Configure Cisco Webex Meetings User
    Configure and Record Cisco Webex Meeting
    Verify System Status
    Configure Host Access on Cisco Meeting Server Spaces


This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and whose job role could be Collaboration Sales Engineer, Collaboration Software Developer, Collaboration Solutions Architect, Consulting Systems Engineer, Network Administrator, Network Engineer, Network Manager, Software Architect, Software Developer, Systems Engineer, Technical Solutions Architect, Wireless Design Engineer, and Wireless Engineer.




Before taking this course, you should have the following knowledge and skills: - Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs - Basic programming and scripting skills in Python - Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings: - Cisco Unified Communications Manager - Cisco IP Phones - Cisco Finesse - Cisco Webex Devices (Collaboration and Video Endpoints) - Cisco Webex Teams - The following Cisco courses can help you gain the knowledge you need to prepare for this course: - Implementing and Administering Cisco Solutions (CCNA) - Introducing Automation for Cisco Solutions (CSAU) - Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) - Understanding Cisco Collaboration Foundations (CLFNDU) - Programming Use Cases for Cisco Digital Network Architecture (DNAPUC) - Introducing Cisco Network Programmability (NPICNP)

Length: 180.0 days (24 hours)


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