Learn the fundamentals of being a Salesforce Admin – in just 30 business days! Trailhead Virtual Bootcamp for New Admins is a blended, prescriptive, expert-led training program that gives you a 30-day plan to learn what you need to be an awesome Salesforce Administrator, and fast tracks you to the Salesforce Certified Administrator certification.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

When you complete this course, you will be able to:
Navigate Salesforce and personalize your experience
Give your data structure with objects, fields, and relationships
Identify the steps to set up and/or maintain a user
Explain the various organization security options
Describe the features and capabilities of the Salesforce sharing model
Given a scenario, apply the appropriate security controls
Describe the various settings and permissions a profile controls
Troubleshoot common user access and visibility issues
Recall the various UI features that an administrator controls
Customize Salesforce, including page layouts, fields, tabs, and business processes
Create a secure Salesforce environment
Maintain and import clean data
Create high-value reports and dashboards
Set up workflow automation
Maintain a Salesforce organization, responding to common business requirements, and performing administrative functions using the current version of Salesforce

1
  • Module 1

  • Trailhead and Trailblazer Community



2
  • Module 2

  • Trailhead Playground Management



3
  • Module 3

  • Salesforce User Basics



4
  • Module 4

  • Salesforce Platform Basics



5
  • Module 5

  • Company-Wide Org Settings



6
  • Module 6

  • Data Modeling



7
  • Module 7

  • User Management



8
  • Module 8

  • Data Security



9
  • Module 9

  • Accounts & Contacts for Lightning Experience



10
  • Module 10

  • Leads & Opportunities for Lightning Experience



11
  • Module 11

  • Lightning Experience Customization



12
  • Module 12

  • Chatter Administration for Lightning Experience



13
  • Module 13

  • Salesforce Mobile App Customization



14
  • Module 14

  • Service Essentials Features



15
  • Module 15

  • Service Cloud for Lightning Experience



16
  • Module 16

  • Campaign Basics


17
  • Module 17

  • Products, Quotes, & Contracts



18
  • Module 18

  • Data Quality



19
  • Module 19

  • Salesforce and Outlook Integration



20
  • Module 20

  • Data Management



21
  • Module 21

  • Approve Records with Approval Processes



22
  • Module 22

  • Reports & Dashboards for Lightning Experience



23
  • Module 23

  • Experience Cloud Basics



24
  • Module 24

  • Knowledge Basics for Lightning Experience



Audience

Trailhead Virtual Bootcamp for New Admins is designed for anyone who wants to learn the ins and outs of Salesforce administration with a flexible self-paced learning schedule.

Language

English

Prerequisites

While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.

$1,500

Length: 30.0 days (40 hours)

Level:

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Course Schedule:

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19
Jun
Monday
4:00 PM PT -
5:30 PM PT
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31
Jul
Monday
8:00 AM ET -
9:30 PM ET
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21
Aug
Monday
10:00 AM ET -
11:30 PM ET
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