In this course, students will describe the major networking technologies and systems of modern networks, and be able to configure, manage and troubleshoot modern networks. This course will help the student prepare for the N10-0006 exam and certification.

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* Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Learning Objectives

Identify the tools, methods, and techniques used in managing a network. Describe bounded network media.Identify unbounded network media, major types of network implementations, TCP/IP addressing and data delivery methods, infrastructure of a WAN implementation. Ready for certification exam.

1
  • Network Naming Working with Models

  • Biography and Network Models
    OSI Seven-Layer Model in Action
    The TCP/IP Model
    The Link Layer
    The Internet Layer
    The Transport Layer
    The Application Layer
    Frames, Packets and Segments
    Network Topologies
    Bus and Ring
    Star
    Hybrid
    Mesh

2
  • Cabling and Topology

  • Cabling and Connectors
    Copper and Fiber-Optic Cabling and Connectors
    Other Cables
    IEEE Standards

3
  • Ethernet Basics

  • Ethernet 802.3 Standards
    Early Ethernet Standards
    Bus, 10BaseT, 10BaseFL, CSMA/CD
    Enhancing and Extending Ethernet Networks
    The Trouble with Hubs
    Switches to the Rescue
    Connecting and Troubleshooting Segments and Switches

4
  • Modern Ethernet

  • 100-Megabit Ethernet
    Gigabit Ethernet
    Ethernet Evolutions
    Beyond Network+
    802.3ba
    End of Day Checklist
    Chapters Review Sessions
    Work on/complete labs
    Class videos viewed and/or accessible

5
  • Installing a Physical Network

  • Understanding Structured Cabling
    Cable Basics
    Installing Structured Cabling
    Getting a Floor Plan
    Mapping the Runs
    Determining the Location
    Pulling and Testing Cables
    NICs
    Buying NICs
    Link Lights
    Diagnostics and Repair of Physical Cabling
    Diagnosing Physical Problems
    Checking your Lights
    Check the NIC
    Cable Testing
    Problems in the Telecommunications Room
    Toner

6
  • TCP/IP Basics

  • The TCP/IP Protocol Suite
    Internet Layer Protocol
    Transport Layer Protocol
    Application Layer Protocol
    IP and Ethernet
    IP Addresses
    IP Addresses in Action
    Class IDs
    CIDR and Subnetting
    Subnetting
    CIDR: Subnetting the Real World
    IP Address Assignment
    Static IP Addressing
    Dynamic IP Addressing
    Special IP Addressing

7
  • Routing

  • How Routers Work
    Dynamic Routing
    Routing Metrics
    Distance and Path Vector
    Link State
    EIGRP
    Dynamic Routing Makes the Internet
    Route Redistribution
    Working with Routers
    Connecting to Routers
    Basic Router Configurations
    Router Problems
    Transport and Network layer Protocols

8
  • TCP/IP Applications

  • TCP
    UDP
    ICMP
    IGMP
    The Power of Port Numbers
    Registered Ports
    Connection Status
    Common TCP/IP
    The WWW
    Telnet and SSH
    Email
    FTP
    Other Internet Applications

9
  • Network Naming

  • Before DNS
    NetBIOS
    Hosts name
    DNS
    How DNS Works
    DNS Servers
    Troubleshooting DNS

10
  • Securing TCP/IP

  • Diagnosing TCP/IP Networks
    Making TCP/IP Secure
    Encryption
    Integrity
    Nonrepudiation
    AAA, Authentication, Authorization and Accounting/Auditing
    TCP/IP Security Standards
    User Authentication Standards
    Encryption Standards
    Combining Encryption and Authentication
    Secure TCP/IP Applications

11
  • Advanced Networking Devices

  • HTTPS
    SCP
    SFTP
    SNMP
    LDAP
    NTP
    Virtual Private Networks
    PPTP
    LTTP
    SSL
    DTLS
    DMVPN
    Alternative VPN's
    Switch Management
    Virtual LAN's
    Trunking
    VLAN Switches
    Trunking
    InterVLAN Routing
    DHCP and VLAN's
    Multilayer Switches
    Load Balancing
    QoS
    Port Bonding
    Network Protection

12
  • IPv6

  • IPv6 Basics
    IPv6 Address notation
    Local-Link Address
    IPv6 Prefix Lengths
    The End of Broadcast
    Global Unicast Address
    Using IPv6
    It Just Works
    DHCPv6
    DNS in IPv6
    Moving to IPv6
    IPv4 and IPv6
    Transition Mechanisms

13
  • Remote Connectivity

  • Telephony and Beyond
    Test Specific Review pages/questions
    The Last Mile
    Dial-Up
    DSL
    Broadband Cable
    Satellite
    Fiber
    Which one?
    Using Remote Access
    Dial-Up to the Internet
    Private Dial-Up
    Dedicated Connection
    Remote Terminal
    WAN Troubleshooting Scenarios
    Loss of Connectivity
    Interface Errors
    DNS Issues

14
  • Wireless Networking

  • Wi-Fi Standards
    802.11 b/a/g/n/ac
    WPS
    Wi-Fi Security
    Enterprise Wireless
    Implementing Wi-Fi
    Performing a Site Survey
    Installing a Client
    Ad Hoc and Infrastructure Network Models
    Extending the Network
    Verifying the Installation
    Troubleshooting Wi-Fi
    No Connection
    Slow Connection
    Weird Connection

15
  • Virtualization & Cloud Computing

  • History/Concepts
    Virtualization Concepts
    Meet the Hypervisor
    Desktop Virtualization
    Virtualization Benefits
    Power Savings
    Hardware Consolidation
    System Recovery & Duplication
    Research and Testing
    Use in Modern Networks
    To the Cloud

16
  • Mobile Networking

  • Cellular WAN
    802.11
    Bluetooth and other types
    Deployment Models
    BYOD
    COBO
    COPE
    CYOD
    On-Boarding and Off-Boarding
    Scenarios
    Geofencing
    Locating and Disabling Mobile Devices
    Hardening IoT Devices

17
  • Building a Real World Network

  • Designing a Basic Network
    Define the Needs
    Documentation
    Design and Compatibility Concerns
    Internal and External Connections
    Unified Communication
    It Started with VoIP
    Unified Communication Features
    VTC and Medianets
    ICS
    DCS
    PLC
    SCADA

18
  • Managing Risk

  • Risk Management
    Security Policies
    Change Management
    Patching and Updates
    Training
    Points of Failure
    Standard Business Documents
    Security Preparedness
    Contingency Planning
    Incident Response
    Disaster Recovery
    Business Continuity
    Forensics
    Safety
    Electrical Safety
    Physical/Installation Maintenance
    Rack Installation and Maintenance
    Emergency Procedures

19
  • Protecting your Network

  • Network Threats
    Spoofing
    Zero-Day Attacks
    ARP Cache Poisoning
    DOS, DDOS
    Man-in-the-Middle
    Session Hijacking
    Brute Force
    Physical/Local Access
    Malware
    Social Engineering
    Common Vulnerabilities
    Unnecessary Running Services
    Unpatched/Legacy Systems
    Unencrypted Channels
    Cleartext Credentials
    RF Emanation
    Hardening Your Network
    Physical and Network Security
    Device Hardening
    Host Security
    Firewalls
    Types of Firewalls
    Implementing and Configuring Firewalls
    Troubleshooting Firewalls
    SNMP

20
  • Network Monitoring

  • Monitoring Tools
    Packet Sniffers
    Protocol Analyzers
    Interface Monitors
    Performance Monitors
    PUTTING IT ALL TOGETHER
    Scenario: Monitoring and Managing
    SIEM

21
  • Network Troubleshooting

  • Troubleshooting Tools
    Hardware and Software
    The Troubleshooting Process
    Identify the Problem
    Establish and Test your Theory
    Establish a Plan of Action
    Implement the Solutions, Escalate if needed
    Verify and Document your Solutions
    Resolving Common Network Service Issues
    Hands-On Problems
    LAN and/or WAN Problems
    Beyond Local Problems
    End-to-End Connectivity
    Troubleshooting is FUN

Audience

Entry Level Computer Support Technicians

Language

English

Prerequisites

There are no stated prerequisites for this course. Please check with your representative for details.

$3,302

Length: 5.0 days (40 hours)

Level:

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